Sony bravia 4-159-943-11(1) User Manual

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KDL-52/46/40/37/32V5500
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Troubleshooting
Check whether the 1 (standby) indicator is flashing in red.
When the 1 (standby) indicator is flashing
The self-diagnosis function is activated. 
1
Count how many times the 1 (standby) indicator flashes between each two second break.
For example, the indicator may flash three times, go off for two seconds, then flash again three 
times.
2
Press 1 on the TV to turn it off, disconnect the mains lead, and inform your dealer or Sony 
service centre of how the indicator flashes (number of flashes).
When the 1 (standby) indicator is not flashing
1
Check the items in the tables below.
2
If the problem persists, have your TV serviced by qualified service personnel.
Condition
Explanation/Solution
Picture
There is no picture (screen is 
dark) and no sound.
• Check the aerial/antenna/cable connection.
• Connect the TV to the mains/AC power, and press 1 on the TV.
• If the 1 (standby) indicator lights up in red, press "/1.
No picture or menu 
information from equipment 
connected to the scart 
connector appears on the 
screen.
• Press 
 to display the list of inputs, then select the desired input.
• Check the connection between the optional equipment and the TV.
Ghosting occurs, or double 
images appear.
• Check the aerial/antenna/cable connection.
• Check the aerial/antenna location and direction.
Only snow and noise appear 
on the screen.
• Check if the aerial/antenna is broken or bent.
• Check if the aerial/antenna has reached the end of its serviceable life 
(three to five years for normal use, one to two years when used at the 
seaside).
There is picture or sound noise 
when viewing a TV channel.
• Adjust “AFT” (Automatic Fine Tuning) to obtain better picture 
reception.
Tiny black points and/or 
bright points appear on the 
screen.
• The screen is composed of pixels. Tiny black points and/or bright points 
(pixels) on the screen do not indicate a malfunction.
The picture contours are 
distorted.
• Select “Standard” or “Off” in “Motionflow” (except for KDL-52V58xx, 
46V58xx, 40V58xx, 37V58xx, 32V58xx). 
• Change the current setting of “Film Mode” to other settings.
The picture is not displayed in 
colour.
• Select “Reset”.
The picture from equipment 
connected to the 
COMPONENT IN 
sockets is not displayed in 
colour, or is displayed in 
irregular colours.
• Check the connection of the 
COMPONENT IN sockets and check if 
the sockets are firmly seated in their respective sockets.
010COV.book  Page 23  Friday, September 25, 2009  4:36 PM