Sony clie peg-tg50 User Manual

B Is the memory space of your CLIÉ handheld sufficient?

Delete any unnecessary data and perform the HotSync

operation once

again.

B Are you using the same user name that is used for another CLIÉ handheld?

Change the user name.

Checking your computer

B Is the operating system on your computer compliant?

The following is the operating systems that are compliant with your CLIÉ
handheld. Operating systems other than the following are not supported.

• Microsoft Windows

98 Second Edition

• Microsoft Windows

2000 Professional

• Microsoft Windows

Millennium Edition

• Microsoft Windows

Note

Upgrade versions of operating systems are not supported.

B If you are using Windows

2000 Professional or Windows

XP, log in as

an “Administrator.”

B Is the USB cable of the cradle connected to your computer?

B Is the HotSync

icon displayed in the task tray in the bottom right-hand

corner of your computer screen?
If not, select the Start menu, Programs (All Programs in Windows

XP), Sony handheld, and HotSync Manager to start the HotSync
Manager.

B Is the Local USB check box in the menu (displayed by clicking the

HotSync

icon selected?

If not, select the Local USB check box.

B Is the USB port active?

Check that the USB port works normally by connecting another USB
device such as a USB mouse.

B When using terminal extension products for laptops such as a port

replicator, you may not be able to use either the port replicator or the USB
port of your computer.

Performing initial checks