Sony CRX10U User Manual

36

• The warranty card should be provided

with this product at the time of
purchase.

• Please read the terms on the card, fill

in any required items and keep it in a
safe place.

• The warranty period is one year from

the date of purchase.

First check the “Troubleshooting”
chapter in this manual.

Contact customer service.
See the “Product Support Information”
listed in the separate “Quick Start
Guide” or the Warranty card.

We provide repairs according to the
terms stated on the warranty card.
Please refer to the card for details.

If functionality can be restored by
repair, we will do so for a charge, as
you direct.

We retain CD-R/RW drive repair parts
(those that may be required to maintain
product functionality) for at least six
years after model production is
discontinued. We consider this parts
retention period to be the period during
which the drive is repairable. However,
depending on the nature of damage,
repair may be possible even after this
period, so please contact your place of
purchase or repair service provider.

If the drive needs repair, return it
together with all supplied accessories
(cables and AC adapter) to your place
of purchase or Sony Customer Support
Center.
• If you return the drive to your place of

purchase or repair service provider
because of damage resulting from
misuse or other causes, you will be
responsible for all repair-related
expenses, including shipping and
handling and product adjustments.

• The product warranty and user

support service are valid only in the
countries or sales regions specified on
the warranty card.