Sony cyber-shot dsc-p12 User Manual

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“Memory Stick”

You cannot copy images.

• The camera is not correctly connected to your

computer.

• You are not using the correct copy procedure for

your OS.

—
—

p Connect the camera and your computer correctly using the

supplied USB cable (page 78).

p Follow the designated copy procedure for your OS (pages 79

and 85).

p If you use the “Image Transfer” software, see page 79.
p If you are using the “ImageMixer Ver. 1.5 for Sony” application

software, click on HELP.

After making a USB
connection, “Image
Transfer” does not
automatically start.

—

p Select [Launch Image Transfer automatically when your

camera, etc., is connected.] at [Basic] setting (page 80).

p Make a USB connection when the computer is turned on

(page 78).

The image cannot be
played back on a
computer.

—

p If you are using the “ImageMixer Ver. 1.5 for Sony” application

software, click on HELP.

p Consult the computer or software manufacturer.

The image and sound are
interrupted by noise when
you view a movie on a
computer.

• You are playing back the movie directly from

the

“

Memory Stick

”

p Copy the movie to the hard disk of your computer and then play

back the movie from the hard disk (pages 79 and 85).

You cannot print an
image.

—
—

p Check the printer settings.
p Click on the HELP for the “ImageMixer Ver. 1.5 for Sony”

application software.

An error message appears
when you set the supplied
CD-ROM in your
computer.

• The computer display is not set correctly.

p Set the computer display as follows:

Windows: 800 × 600 dots or more

High Color (16 bits, 65,000 colors) or more

Macintosh: 800 × 600 dots or more

32,000-color or more

Symptom

Cause

Solution

Symptom

Cause

Solution

You cannot insert a
“Memory Stick.”

• You are inserting it backwards.

p Insert it from the right side (page 17).