Sony D-NE319 User Manual

Troubleshooting

Should any problem persist after you have checked these symptoms, consult your nearest Sony 
dealer.

Power 

1)

The rechargeable battery cannot 

be charged.

 The rechargeable battery is not inserted in the battery 

compartment.  Insert the rechargeable battery ( page 11).

 You pressed 



 on the remote. During stop, press 



/CHG on 

the CD player. 

2)

Sound

The volume does not increase 

even if you press VOL + 

repeatedly.

 “AVLS” is set to “ON.”  Set it to “OFF” ( page 26).

No sound, or noise is heard.

 Connect the headphones/earphones plugs firmly.
 The plugs are dirty.  Clean the headphones/earphones plugs 

with a dry soft cloth periodically.

A rustling noise is heard from 

the CD.

 Close the lid of the battery compartment firmly ( page 10).

SOUND items cannot be set up.

 “POWER SAVE” is set to “ON.” Set it to “OFF” ( page 27).

Operation/Playback

The playing time is too short.  The 

CD does not play.

 Check that you are using an alkaline battery and not a 

manganese battery.

 Replace the dry battery with a new LR6 (size AA) alkaline 

battery (

 page 10).

 Charge and discharge the rechargeable battery several times 

(

 page 12) 

1)

.

Certain tracks cannot be played. 

 You tried to play files saved in a format that is not compatible 

with this player (

 page 5).

 Change the setting of “CD-EXTRA” in the OPTION menu. 

You may play your CD (

 page 27).

D-NE319/NE320/NE321.GB.2-318-868-12(1)