Sony D-NE520 User Manual

Troubleshooting

Should any problem persist after you have checked these symptoms, consult your nearest Sony 
dealer.

Power

The rechargeable battery cannot 

be charged.

 The rechargeable battery is not inserted in the battery 

compartment. Insert the rechargeable battery ( page 11).

 The CD is playing. Turn it off ( page 14).
 While the CD player is stopped, press /CHARGE.
 You pressed  on the remote. Press /CHARGE on the CD 

player.

Sound

The volume does not increase 

even if you turn the VOL 

+/– control on the remote in the + 

direction repeatedly (even if you 

flick the jog lever toward VOL + 

repeatedly on the player).

 “AVLS” is set to “ON”.  Set it to “OFF” ( page 26).
 “AUDIO OUT” is set to “LINE OUT”.  Set it to 

“HEADPHONE” ( page 26).

No sound, or noise is heard.

 Connect the earphones/headphones plugs firmly.
 The plugs are dirty. Clean the earphones/headphones plugs with 

a dry soft cloth periodically.

The volume cannot be adjusted.

 “AUDIO OUT” is set to “LINE OUT”.  Adjust the volume 

using the volume control on the connected device, or set 
“AUDIO OUT” to “HEADPHONE” ( page 26).

A rustling noise is heard from 

the CD.

 Close the lid of the battery compartment firmly ( page 11).

When using the player with a 

stereo system connected, the 

sound is distorted or noisy.

 “AUDIO OUT” is set to “LINE OUT”. Adjust the volume of 

the connected device ( page 26).

 “AUDIO OUT” is set to “HEADPHONE”. Adjust the volume 

on the player ( page 26).

EQUALIZER items cannot be set 

up.

 “POWER SAVE” is set to “2” ( page 27).

Continued 

D-NE520.GB.2-541-629-13(1)