Sony dcr-hc14e User Manual

C:21:00

• You are using a battery pack that is not an

“InfoLITHIUM” battery pack.

c Use an “InfoLITHIUM” battery pack (p. 21, 164).

• Moisture condensation has occurred.

c Eject the cassette and leave your camcorder for at least

1 hour to acclimatise (p. 172).

• The video heads are dirty.

c Clean the heads using a cleaning cassette (optional)

(p. 173).

• A malfunction other than the above that you can service

has occurred.

c Eject the cassette and insert it again, then operate your

camcorder. Do not perform this operation if moisture
starts to condense (p. 172).

c Disconnect the power cord of the AC Adaptor or

remove the battery pack. After reconnecting the power
source, operate your camcorder.

c Replace the cassette.

• A malfunction that you cannot service has occurred.

c Contact your Sony dealer or local authorised Sony

service facility and inform them of the 5-digit code.
(e.g. E:61:10)

If you are unable to rectify the problem even if you try corrective actions a few times, contact your
Sony dealer or local authorised Sony service facility.

Your camcorder has a self-diagnosis display function.
This function displays the current condition of your
camcorder as a 5-digit code (a combination of a letter
and figures) on the LCD screen or viewfinder. If a 5-
digit code appears, check the following code chart. The
last 2 digits (indicated by ss) will differ depending on
the state of your camcorder.

• C:ss:ss

You can service your camcorder
yourself.

• E:ss:ss

Contact your Sony dealer or local
authorised Sony service facility.

C:04:ss

C:21:ss

C:22:ss

C:31:ss
C:32:ss

E:61:ss
E:62:ss