Sony dvp-ns37 User Manual

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Additional Infor
m
ation
Additional Information
Troubleshooting
If you experience any of the following 
difficulties while using the player, use this 
troubleshooting guide to help remedy the 
problem before requesting repairs. Should 
any problem persist, consult your nearest 
Sony dealer.
Power
The power is not turned on.
, Check that the mains lead is connected 
securely.
Picture
There is no picture/picture noise appears.
, Re-connect the connecting cord securely.
, The connecting cords are damaged.
, Check the connection to your TV (page 15) 
and switch the input selector on your TV so 
that the signal from the player appears on 
the TV screen.
, Set “LINE” in “SCREEN SETUP” to an 
item appropriate for your system (page 63).
, The disc is dirty or flawed.
, If the picture output from your player goes 
through your VCR to get to your TV or if 
you are connected to a combination TV/
VIDEO player, the copy-protection signal 
applied to some DVD programmes could 
affect picture quality.
, The disc is recorded in a colour system that 
is different from your TV.
The picture does not fill the screen, even 
though the aspect ratio is set in “TV TYPE” 
under “SCREEN SETUP.”
, The aspect ratio of the disc is fixed on your 
DVD.
The picture is black and white.
, Set “LINE” in “SCREEN SETUP” to an 
item appropriate for your TV (page 63).
, Depending on the TV, the picture on the 
screen becomes black and white when you 
play a disc recorded in the NTSC colour 
system.
, When you are using a SCART cord, be sure 
to use one that is fully wired (21-pins).
Sound
There is no sound.
, Re-connect the connecting cord securely.
, The connecting cord is damaged.
, The player is connected to the wrong input 
jack on the amplifier (receiver) (page 17).
, The amplifier (receiver) input is not 
correctly set.
, The player is in pause mode or in Slow-
motion Play mode.
, The player is in fast forward or fast reverse 
mode.
, If the audio signal does not come through 
the DIGITAL OUT (COAXIAL) jack, 
check the audio settings (page 65).
, While playing a Super VCD on which the 
audio track 2 is not recorded, no sound will 
come out when you select “2:STEREO,” 
“2:1/L,” or “2:2/R.”
, When playing multichannel MPEG audio 
soundtracks, only the Front (L) and Front 
(R) signal will be output from your two 
front speakers.
Sound distortion occurs.
, Set “AUDIO ATT” in “AUDIO SETUP” to 
“ON” (page 65).
The sound volume is low.
, The sound volume is low on some DVDs. 
The sound volume may improve if you set 
“AUDIO DRC” in “AUDIO SETUP” to 
“TV MODE” (page 65).
, Set “AUDIO ATT” in “AUDIO SETUP” to 
“OFF” (page 65).
Operation
The remote does not function.
, The batteries in the remote are weak.
, There are obstacles between the remote and 
the player.
, The distance between the remote and the 
player is too far.
, The remote is not pointed at the remote 
sensor on the player.
The disc does not play.
, The disc is turned over.
Insert the disc with the playback side facing 
down.
,
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