Sony dvp-ns64p User Manual

If you experience any of the following difficulties 
while using the player, use this troubleshooting 
guide to help remedy the problem before 
requesting repairs. Should any problem persist, 
consult your nearest Sony dealer.

, Check that the power cord is connected 

securely.

, Re-connect the connecting cord securely.
, The connecting cords are damaged.
, Check the connection to your TV (page 14) 

and switch the input selector on your TV so 
that the signal from the player appears on 
the TV screen.

, The disc is dirty or flawed.
, If the picture output from your player goes 

through your VCR to get to your TV or if 
you are connected to a combination TV/
VIDEO player, the copy-protection signal 
applied to some DVD programs could affect 
picture quality.

, You set the “PROGRESSIVE 

(COMPONENT OUT ONLY)” in 
“SCREEN SETUP” to “ON” even though 
your TV cannot accept the progressive 
signal. In this case, refer to page 53 to reset 
the setting.

, Even if your TV is compatible with 

progressive format 480p signals and 
connected using COMPONENT VIDEO 
OUT jacks, the image may be affected when 
you set the player to progressive format. In 
this case, set “PROGRESSIVE 
(COMPONENT OUT ONLY)” in “SCREEN 
SETUP” to “OFF” so that the player is set to 
normal (interlace) format (page 53).

, The aspect ratio of the disc is fixed on your 

DVD.

, Re-connect the connecting cord securely.
, The connecting cord is damaged.
, The player is connected to the wrong input 

jack on the audio component (page 15).

, The audio component input is not correctly 

set.

, The player is in pause mode or in Slow-

motion Play mode.

, The player is in fast forward or fast reverse 

mode.

, If the audio signal does not come through 

the DIGITAL OUT (COAXIAL) jack, 
check the audio settings (page 55).

, While playing a Super VCD on which the 

audio track 2 is not recorded, no sound will 
come out when you select “2:STEREO,” 
“2:1/L,” or “2:2/R.”

, The sound volume is low on some DVDs. 

The sound volume may improve if you set 
“AUDIO DRC” in “AUDIO SETUP” to 
“TV MODE” (page 55).

, The batteries in the remote are weak.
, There are obstacles between the remote and 

the player.

, The distance between the remote and the 

player is too far.

, The remote is not pointed at the remote 

sensor on the player.

, The disc is turned over.

Insert the disc with the playback side facing 
down.

, The disc is skewed.
, The player cannot play certain discs 

, The region code on the DVD does not match 

the player.

, Moisture has condensed inside the player 

(page 3).

, The player cannot play a recorded disc that 

is not correctly finalized (page 7).

,continued