Sony 3-283-149-22(2) User Manual

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62
US
Additional Information
Troubleshooting
If you experience any of the following 
difficulties while using the player, use this 
troubleshooting guide to help remedy the 
problem before requesting repairs. Should 
any problem persist, consult your nearest 
Sony dealer.
Power
The power is not turned on.
, Check that the power cord is connected 
securely.
Picture
There is no picture/picture noise appears.
, Re-connect the connecting cord securely.
, The connecting cords are damaged.
, Check the connection to your TV (page 15
and switch the input selector on your TV so 
that the signal from the player appears on 
the TV screen.
, The disc is dirty or flawed.
, If the picture output from your player goes 
through your VCR to get to your TV or if 
you are connected to a combination TV/
VIDEO player, the copy-protection signal 
applied to some DVD programs could affect 
picture quality. If you still experience 
problems even when you connect your 
player directly to your TV, try connecting 
your player to your TV’s S VIDEO input 
(page 15).
, You set the “PROGRESSIVE 
(COMPONENT OUT ONLY)” in 
“SCREEN SETUP” to “ON” even though 
your TV cannot accept the progressive 
signal. In this case, refer to page 56 to reset 
the setting.
, Even if your TV is compatible with 
progressive format 480p signals and 
connected using COMPONENT VIDEO 
OUT jacks, the image may be affected when 
you set the player to progressive format. In 
this case, set “PROGRESSIVE 
(COMPONENT OUT ONLY)” in 
“SCREEN SETUP” to “OFF” so that the 
player is set to normal (interlace) format 
(page 56).
, The player is connected to an input device 
that is not HDCP compliant (the HDMI 
indicator on the front panel does not light 
up). See page 16.
, If the HDMI OUT jack is used for video 
output, changing the “HDMI 
RESOLUTION” setting in “HDMI 
SETUP” may solve the problem (page 60). 
Connect the TV and the player using a video 
jack other than the HDMI OUT, and switch 
the TV’s input to the connected video input 
so that you can see the on-screen displays. 
Change the “HDMI RESOLUTION” 
setting in “HDMI SETUP,” and switch the 
TV’s input back to HDMI. If the picture still 
does not appear, repeat the steps and try 
other options.
, Press [/1 to turn off the player, and enter 
“369” using the number buttons on the 
remote, then press [/1 to turn on the player 
again (page 60).
There is no picture or the picture noise 
appears when connected to the HDMI OUT 
jack.
, Try the following: 1Turn the player off 
and on again. 2Turn the connected 
equipment off and on again. 3Disconnect 
and then connect the HDMI cord again.
The picture does not fill the screen, even 
though the aspect ratio is set in “TV TYPE” 
under “SCREEN SETUP.”
, The aspect ratio of the disc is fixed on your 
DVD.
Sound
There is no sound.
, Re-connect the connecting cord securely.
, The connecting cord is damaged.
, The player is connected to the wrong input 
jack on the audio component (page 18).
, The audio component input is not correctly 
set.
, The player is in pause mode or in Slow-
motion Play mode.
, The player is in fast forward or fast reverse 
mode.
, If the audio signal does not come through 
the DIGITAL OUT (OPTICAL or 
COAXIAL)/HDMI OUT jack, check the 
audio settings (page 58).