Sony 3-283-149-22(2) User Manual

Page of 88
66
US
Self-diagnosis Function 
(When letters/numbers appear in the 
display)
When the self-diagnosis function is activated 
to prevent the player from malfunctioning, a 
five-character service number (e.g., C 13 50) 
with a combination of a letter and four digits 
appears on the screen and the front panel 
display. In this case, check the following 
table.
First three 
characters of 
the service 
number
Cause and/or corrective 
action
C 13
The disc is dirty or recorded 
in a format that this player 
cannot play (page 6).
, Clean the disc with a 
cleaning cloth or check its 
format.
C 31
The disc is not inserted 
correctly.
, Re-insert the disc 
correctly.
E XX
(xx is a number)
To prevent a malfunction, the 
player has performed the 
self-diagnosis function.
, Contact your nearest 
Sony dealer or local 
authorized Sony service 
facility and give the 5-
character service number.
Example: E 61 10
C:13:50