Sony fd trinitron kv-29xl71k User Manual

Page of 124
Additional Information
21
Troubleshooting
GB
Here are some simple solutions to problems which may affect the picture and sound.
Problem
Suggested Remedy
No picture (screen is dark), and no sound.
• Check the aerial connection.
• Plug the TV in and press the 
 button on the front of the TV.
• If the standby indicator 
 is on press the 
 button or a 
numbered button on the remote control.
Poor or no picture (screen is dark), but good sound.
• Using the MENU system, select the “Picture
Adjustment“ display and select “RESET“ to return to the 
factory settings.
No picture or menu information from equipment 
connected to the Scart socket.
• Check that the optional equipment is on, and press the 
 
button of the remote control repeatedly until the correct input 
symbol is displayed on screen.
Good picture, no sound.
• Press the 
 button on the remote control.
• Check that “TV Speakers” is “On” in the “Detail Set Up” 
menu.
• Check the Headphones are not connected.
No colour on colour programmes.
• Using the MENU system, select the “Picture Adjustment“ 
and select “RESET“ to return to the factory settings. 
Distorted picture when changing programmes or 
selecting Teletext.
• Turn off any equipment connected to the scart connectors on 
the rear of the TV.
Wrong characters appear when viewing teletext.
• Using the menu system, display the “Language/Country” 
menu and select the country in which you are operating the 
TV set.  For cyrillic languages, we recommend selecting 
‘Russia’ if your own country does not appear in the list. 
Picture slanted.
• Using the menu system, select the “Picture Rotation” option 
in the “Detail Set Up” menu to correct the picture slant.
Snowy picture when viewing a TV channel.
• Using the menu system, select the “Manual Programme 
Preset” menu and adjust Fine Tuning (AFT) to obtain better 
picture reception.
• Using the menu system, select the “Noise Reduction” option 
in the “Detail Set Up” menu and select “Auto” to reduce the 
noise in the picture.
No unscrambled picture whilst viewing un 
unscrambled channel with a decoder connected 
through the scart connector 
3/
3.
• Using the menu system, display the “Set Up” menu. Then 
select the “Detail Set Up” option and set “AV3 Output” to 
“TV”.
• Check that the decoder is not connected to the 
2
2 
scart socket.
Remote control does not function.
• Replace the batteries.
The standby indicator 
 on the TV flashes.
• Contact your nearest Sony service centre.
S
• If you continue to have problems, have your TV serviced by qualified personnel.
• NEVER open the casing yourself.
01gb29xl.fm  Page 21  Tuesday, March 30, 2004  11:48 AM