Sony kds-55al120 User Manual

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F:\Worker\SONY SX-A Black\3198047111\050SPC.fm
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KDS-50A2020/KDS-55A2020/KDS-60A2020
3-198-047-11(1)
Troubleshooting
If you have additional questions, service needs, or require technical assistance related to the use of your 
Sony TV, please visit our website or call one of the following numbers:
http://www.sony.com/tvsupport
1-800-222-SONY(7669) for US
1-877-899-SONY(7669) for Canada
Remote Control
Condition
Explanation/Resolution
Remote control does not 
operate
❏ The batteries could be weak. Replace the batteries.
❏ Check the orientation of the batteries.
❏ Press TV (FUNCTION) once, and the TV indicator lights up. You may have 
inadvertently pressed SAT/CABLE (FUNCTION), which changes the remote 
control to SAT or CABLE mode.
❏ Make sure this unit’s power cord is connected securely to the wall outlet.
❏ Fluorescent lamps can interfere with remote control operation; try turning off the 
fluorescent lamps.
❏ Keep the remote control sensor area clear from obstacles.
❏ If the “WARNING: TV temperature is high.” message appears, turn off the TV 
and wait until the TV’s projection lamp cools down (approximately 5 minutes). If 
the remote control still does not work, make sure to dust the ventilation slots on 
the rear of the TV and the cooling fan to provide adequate ventilation around the 
TV.
Cannot change channels with 
the remote control
❏ If you are using the TV to change channels, first press TV (FUNCTION) once, 
and the TV indicator lights up.
❏ If you are using another device to change channels, be sure you have not 
inadvertently switched your TV from the channel 3 or 4 setting.
❏ If you are using another device to change channels, be sure to press FUNCTION 
for that device. For example, if you are using your cable box to change channels, 
be sure to press SAT/CABLE (FUNCTION) once, and the SAT/CABLE indicator 
lights up.
Remote control does not 
operate non-Sony video 
equipment
❏ If you replaced the batteries to the remote recently, the code numbers for the video 
equipment may need to be reset.
❏ There may be more than one code for the equipment that you are attempting to 
operate.
❏ There is a possibility that some non-Sony equipment cannot be operated by your 
Sony TV remote. You may need to use the equipment’s original remote control.