Sony kv-21ls30b User Manual

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21
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Troubleshooting
  Here are some simple solutions to the problems which may affect the picture and sound.
Additional Information
Problem
No picture (screen is dark) and no 
sound.
Poor or no picture (screen is dark), 
but good sound.
No picture or no menu information 
from equipment connected to the 
Scart connector.
Good picture, no sound.
No colour on colour programmes.
Distorted picture when changing 
programmes or selecting teletext.
Wrong characters appear when 
viewing teletext.
Picture slanted
Noisy picture when viewing a TV 
channel.
No unscrambling or unstable picture 
whilst viewing a scrambling channel 
with a decoder connected through 
the Scart connector 
:2/q
.
Remote control does not function.
The standby indicator  
 on the TV 
flashes even though the “On Timer” 
function is not in use.  
Solution
• Check the aerial connection.
• Plug the TV in and press the 
 button on the front of
 TV. 
• If the standby indicator 
 is on, press 
 button on
  the remote control. 
• Using the menu system, select the “Picture 
Adjustment” menu and select “Reset” to return to the
 factory settings.
• Check that the optional equipment is on and press the
   
 button repeatedly on the remote control until the
  correct input symbol is displayed on the screen. 
• Press the  
 +/- button on the remote control. 
• Check that “TV Speakers” is “On” on the “Sound 
Adjustment” menu.
• Check that headphones are not connected.
• Using the menu system, select the “Picture 
Adjustment” menu and select “Reset” to return to 
factory settings.
• Turn off any equipment connected to the Scart
  connector on the rear of the TV.
• Using the menu system, enter to the “Language/
Country” menu and select the country in which you 
operate the TV set. For Cyrillic languages, we 
agreement to select Russia country in the case that your 
own country does not appear in the list.  
• Using the menu system, select the “Picture Rotation”
  option in the “Detail Set Up” menu to correct the
 picture slant.
• Using the menu system, select the “Manual 
Programme Preset” menu and adjust Fine Tuning
  (AFT) to obtain better picture reception.
• Using the menu system, select the “Noise Reduction”
  option in the “Detail Set Up” menu and select
  “Auto” to reduce the noise in the picture.
• Using the menu system, select the “Set Up” menu. 
Then enter to “Detail Set Up” option and set “AV2 
Output” to “TV”.
• Replace the batteries.
• Contact your nearest Sony service centre.
In case of problems, have your TV serviced by qualified personnel. Never open the 
casing yourself.
03GBKV21LS30B.fm  Page 21  Thursday, July 18, 2002  12:16 PM