Sony kv-ef34 User Manual

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37
Additional Information
Additional Information
Troubleshooting
If you have any problem while viewing your TV, please check the following
troubleshooting guide. If the problem persists, contact your Sony dealer.
Additional Information
continued
Possible cause
Symptom
Solutions
• Check the antenna cable and connection
on the TV, VCR, and at the wall. (page 4)
• Display the CH. PRESET menu and
select “MANUAL PROGRAM” to
preset the channel again. (page 35)
• Check the antenna type (VHF/UHF).
Contact a Sony dealer for advice.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Try using a booster.
• Display the CH. PRESET menu and
select “MANUAL PROGRAM.” Then,
select “
 SENS: LOW.” (page 36)
• Turn off or disconnect the booster if it is
in use.
• If the sound of all the channels is noisy,
display the CH. PRESET menu and
select “AUTO PROGRAM” to preset
the channels again. (page 34)
• If the sound of some channels is noisy,
select the channel, then  display the
CH. PRESET menu and select the
appropriate TV system (TV SYS). (page
35)
• Check the power cord, antenna, and the
VCR connections.
• Press u (power).
• Press U (main power) on the TV to turn
off the TV for about five seconds, then
turn it on again.
Snowy picture
Noisy sound
Distorted picture
Noisy sound
Good picture
Noisy sound
No picture
No sound
• The connection is loose or
the cable is damaged.
• The channel presetting is
inappropriate or
incomplete.
• The antenna type is
inappropriate.
• The antenna direction
needs adjustment.
• Signal transmission is low.
• Broadcast signals are too
strong.
• The TV system setting is
inappropriate.
• The power cord, antenna,
or VCR is not connected.
• The TV is not turned on.