Sony MSFD-20U User Manual

Technical Support

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For Customer in Europe
(Sony UK Limited):

Monday to Friday

United Kingdom

8:00 a.m.- 6:00 p.m. GMT

Continental Europe

8:00 a.m.- 6:00 p.m. CET
• Toll free:

Austria

0179-567-237

Belgium

027-106-218

Denmark

38-322-816

Finland

0969-379-506

France

0155-698-144

Germany

0695-098-5217

Ireland

014-073-384

Italy

0269-682-545

Luxembourg

3420-808-127

Netherlands

0202-036-738

Norway

23-162-663

Portugal

214-154-378

Spain

914-534-232

Sweden

0858-536-711

Switzerland

016-545-444

United Kingdom

0207-365-7871

• E-mail:

support@sonyISstorage.info

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For Customer in Australia
(Sony Australia Limited):

Monday to Friday
9:00 a.m.-6:00 p.m. EST
• Toll free: (Aust) 1300-13-7669

(NZ) 09-488-6188

• International: +61-2-9887-6666

Web site:
http://www.sony.com.au
E-mail:
cic-customerissues@ap.sony.com

Please consult the above sources before
calling with questions about using
MSFD-20U, or with technical questions
about the drive or the supplied software.
If using telephone or e-mail support,
please have the following information
available:

• Model number: MSFD-20U
• Serial number
• Date and place of purchase
• Computer maker and model number
• Computer specifications

(CPU speed, memory size, OS
version, etc.)

Local technical support is
available only in the following
sales regions:

●

For Customer in the USA
(Sony Electronics Inc):

Monday to Saturday
8:00 a.m.- 8:00 p.m. CT
• Toll free: 1-800-588-3847
• Free telephone support is offered for

90 days from your first call.
USA Technical Support only: Web
based technical support is free of
charge and is available 24 hours a
day, 7 days a week.
Web site:
http://sony.storagesupport.com/