Sony NE830LS User Manual

Troubleshooting

Should any problem persist after you have checked these symptoms, consult your nearest Sony 
dealer.

Power

The rechargeable battery cannot 

be charged.

 The rechargeable battery is not inserted in the battery 

compartment.  Insert the rechargeable battery ( page 11).

 



/CHG is not pressed.  Connect the AC power adaptor and 

press 



/CHG.

 The CD is playing.  Turn it off ( page 16).

Sound

The volume does not increase 

even if you turn the VOL +/– 

control on the remote in the + 

direction repeatedly (even if you 

press VOL + repeatedly on the 

player).

 “AVLS” is set to “ON.”  Set it to “OFF” ( page 26).

 “AUDIO OUT” is set to “LINE OUT.”  Set it to 

“HEADPHONE” ( page 29).

No sound, or noise is heard.

 Connect the headphones plugs firmly.
 The plugs are dirty.  Clean the headphones plugs with a dry soft 

cloth periodically.

The volume cannot be adjusted.

 “AUDIO OUT” is set to “LINE OUT.”  Set “AUDIO OUT” to 

“HEADPHONE” ( page 29).  When adjust the volume using 

the volume control on the connected device, set “AUDIO OUT” 
to “LINE OUT” ( page 29).

A rustling noise is heard from 

the CD.

 Close the lid of the battery compartment firmly ( page 11).

When using the player with a 

stereo system connected, the 

sound is distorted or noisy.

 “AUDIO OUT” is set to “HEADPHONE.”  Set “AUDIO OUT” 

to “LINE OUT” ( page 29).

EQUALIZER items cannot be set 

up.

 “POWER SAVE” is set to “2” ( page 27).

D-NE830/NE830LS.GB.2-653-429-12(1)