Sony PCWA-C100 User Manual

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This section describes how to get help and support
from Sony, as well as troubleshooting tips for your
Wireless LAN PC Card.

Sony provides several support options for your
Wireless LAN PC Card. When you have questions
about your Wireless LAN PC Card and its related
software, check these options for answers:

❒ This guide explains how to use your Wireless LAN

PC Card.

❒ The Sony Wireless LAN PC Card support Web site

(http://www.sony.com/wirelesslansupport/)
provides the latest information on your Wireless
LAN PC Card. On this Web site, you will find:

• Answers to Frequently Asked Questions (FAQs)

• An electronic version of the Operating Instructions

• Help files

• Installation information

• Software updates

❒ The Sony e-mail support service answers your

questions by electronic mail. Just send your question
in an e-mail message and a customer service
representative will reply. To send a question to Sony
e-mail support, fill out the e-mail form at
http://www.sony.com/wirelesslansupport/

❒ The Sony fax-back service provides you with

answers to commonly asked questions. You can use
this automated service to request a list of available
topics and then select the topics you want to receive.
To contact the Sony fax-back service, call 1-877-760-
7669.

❒ The Sony Customer Information Services Center

offers information about your Access Point, Wireless
LAN PC Card, and other Sony products that work
with your computer. To contact the Sony Customer
Information Services Center, call 1-877-760-7669.