Sony VGC-LM1E User Manual
Troubleshooting
11
What should I do if a message window, notifying of
incompatibility or improper installation of the battery
pack, appears and my computer enters Hibernate
mode?
incompatibility or improper installation of the battery
pack, appears and my computer enters Hibernate
mode?
❑ This symptom could be due to the battery pack not being installed
properly. To resolve this symptom, turn off your computer and remove the
battery pack. Then install the battery pack to the computer again. For
details, see the on-screen User Guide.
battery pack. Then install the battery pack to the computer again. For
details, see the on-screen User Guide.
❑ If the symptom persists after performing the above, it means the installed
battery pack is not compatible. Remove the battery pack and contact
VAIO-Link.
VAIO-Link.
What should I do if Windows does not start, showing
a message, when I start my computer?
a message, when I start my computer?
If you enter a wrong power-on password three times consecutively, the Enter
Onetime Password or Password Check failed message appears. If you
enter a wrong power-on password three times consecutively again, the
System Disabled message appears and Windows will not start. Press and
hold the power button for more than four seconds to check that the power
indicator goes off. Wait for 10 or 15 seconds, then restart your computer and
enter the correct password. When entering the password, check that the
Num lock indicator and Caps lock indicator are off. If any are lit, press the
Num Lk key or the Caps Lock key to turn off the indicator before entering
the password.
Onetime Password or Password Check failed message appears. If you
enter a wrong power-on password three times consecutively again, the
System Disabled message appears and Windows will not start. Press and
hold the power button for more than four seconds to check that the power
indicator goes off. Wait for 10 or 15 seconds, then restart your computer and
enter the correct password. When entering the password, check that the
Num lock indicator and Caps lock indicator are off. If any are lit, press the
Num Lk key or the Caps Lock key to turn off the indicator before entering
the password.
What should I do if I cannot remember the BIOS
password?
password?
If you have forgotten the BIOS password, contact VAIO-Link to reset it.
A reset fee will be charged.