Denon avr-3310ci ost-f1525 Service Manual
100 Corporate Drive Mahwah, NJ 07430
Service Bulletin
No. :
OST-F1525
Date:
July 7, 2009
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Model:
AVR-3310CI
Subject:
Correction of the Firmware via DPMS (Denon Product Management
Server).
Countermeasure is applicable only upon claim from the customer.
Symptom:
1) After it displays it momentarily, a black belt is displayed in GUI
when Picture reproduces.
2) When the broadcasting station name including the "Latin alphabet" is
memorized in the preset, the "Latin alphabet" is not correctly displayed.
3) "Source Level" doesn't change even if "Setup/Source Level" of "Menu/Input" is
changed by "Net/USB" function.
4) When the wallpaper is displayed, a horizontal striped pattern is generated.
5) A/V Receiver is connected with TV (Sharp LC-**XJ1) with the HDMI cable. It
pictures is distorted when the analog video signal "VIDEO/S-VIDEO/Component
480i/576i" is output to TV by "1080p".
2) When the broadcasting station name including the "Latin alphabet" is
memorized in the preset, the "Latin alphabet" is not correctly displayed.
3) "Source Level" doesn't change even if "Setup/Source Level" of "Menu/Input" is
changed by "Net/USB" function.
4) When the wallpaper is displayed, a horizontal striped pattern is generated.
5) A/V Receiver is connected with TV (Sharp LC-**XJ1) with the HDMI cable. It
pictures is distorted when the analog video signal "VIDEO/S-VIDEO/Component
480i/576i" is output to TV by "1080p".
Solution:
We corrected the firmware so that no malfunction occurs.
METHOD OF UPDATE via DPMS (Denon Product Management Server)
Updating the firmware (Refer to the Instruction Manual.)
1) Turn the Power Supply of the unit off.
2) Connect the Ethernet terminal of the unit to the Network line by Ethernet
straight cable. (Don't use Ethernet cross cable.)
3) The connection of the network recommends the Ethernet cable for certain
update.
4) Turn the Power Supply of the unit on.
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employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.