Denon avr-3311ci dz10-073 Service Manual

Page of 2
 
100 Corporate Drive Mahwah, NJ 07430
 
 
       
 
 
 
Service Bulletin
 
No. :  DZ10-073 
Date:
 June 2, 2010 
_____________________________________________________________
 
 
Model:
 
AVR-3311CI   
 
 
 
 
 
 
 
Subject: 
Modification and Correction of the Firmware via DPMS 
Countermeasure is applicable only upon claim from the customer.   
 
 
 
 
 
 
Symptom:
 1) Additional software for the Pandora.  
2) When 1080p/12bit video signal is inputted to HDMI input (DVR/GAME/V.AUX), 
the jitter of signal might be affected. 
 
Solution:  
We corrected the firmware so that no malfunction occurs. 
Please refer to the Instruction Manual for updating via DPMS.  
Time necessary for update: approximately 13 min. 
 
METHOD OF UPDATING the firmware via RS232C.  We will supply the following 
program files for updating the subject models.   
Please refer to the following Instruction Manual for updating.  
 
Time necessary for update: approximately 40 min. 
 
DFW software:  
DFW_0043_AVR3311_AVR991_(Rev.1.0.13).exe:        
Firmware Update Program  
 
DFW_0043_AVR3311_Rev.1.0.13_Manual_EN.pdf
:       
Instruction Manual for Firmware Update Program  
 
Firmware:  
AVR-3311CI_000100430100-0003.bin.zip 
 
 
______________________________________________________________________________________ 
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applicable laws and terms of the DENON Service Agreement.  Any distribution, disclosure, dissemination or copying of this 
document and the information it contains is prohibited.  No responsibility will be accepted by DENON for any damage, injury or loss 
resulting from the misuse of the information contained in this document.