Denon avr-4310ci dz10-135 Service Manual
100 Corporate Drive Mahwah, NJ 07430
Service Bulletin
No. : DZ10-135
Date:
Date:
October 29, 2010
_____________________________________________________________
Model:
AVR-4310CI
Subject:
Correction of the Firmware via DPMS (D&M Product Management
Server).
Countermeasure is applicable only upon claim from the customer.
Symptom:
1) The answer for an AMX command "Z2ON" is not returned when
Main Zone is set to Standby and Zone2 is OFF.
2) The unit does not work correctly when starting "Party Mode" with several units.
2) The unit does not work correctly when starting "Party Mode" with several units.
Solution:
We corrected the firmware so that no malfunction occurs
Updating the firmware (Refer to the Instruction Manual.)
1) Turn the Power Supply of the unit off.
2) Connect the Ethernet terminal of the unit to the Network line by Ethernet
straight cable. (Don't use Ethernet cross cable.)
3) The connection of the network recommends the Ethernet cable for certain
update.
4) Turn the Power Supply of the unit on.
5) The unit sets the Internet. It wishes waiting for about two minutes until
customer's router ends the setting.
Caution
: The update doesn't succeed when the customers set cannot hook up to
the Internet correctly. In this case, please confirm the internet environment of the
customer house. Whether it be able to be received the Internet radio correctly or
is no whether the Internet is connected can be judged. There are some problems
under the internet environment when the Internet radio can not be received.
6) Press "MENU" button on the front panel and indicates the GUI menu.
customer house. Whether it be able to be received the Internet radio correctly or
is no whether the Internet is connected can be judged. There are some problems
under the internet environment when the Internet radio can not be received.
6) Press "MENU" button on the front panel and indicates the GUI menu.
______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.