Denon dvd-2930ci dz09-207 Service Manual

Page of 21
 
100 Corporate Drive Mahwah, NJ 07430
 
 
       
 
 
 
Service Bulletin
 
No. :  
DZ09-207
 
Date:
 November 5, 2009 
_____________________________________________________________
 
 
Model:
 
DVD-2930CI 
      
 
 
Subject: 
Correction of the Firmware.
 
Countermeasure is applicable only upon claim from the customer.   
 
 
 
 
 
 
 
Symptom:
 The tray can not be opened while playing a specific DVD-R. 
 
 
Solution: 
  We corrected the Software so that the malfunction does not occur.
 
MODIFICATION:  Please use the following program files for updating the Back-
end. Record the Folder (include the firmware) onto a blank CD-R separately and 
individually, and update the firmware in the Back-end on your customer's unit 
upon claim. 
 
1) Preparation of the CD-R for rewriting.  
(1) Create the following folder on your PC and store the supplied program file for 
rewriting into the folder.  DVD_2930¥ D293SAVD.ROM  
(2) Record the created folder on a blank CD-R and create the Disc for rewriting. 
 
 
Note: Upon recording the Disc:   
1) When recording the supplied file on the blank CD-R, the format shall be 
"ISO9660" and the session shall be "CLOSE".  
2) When recording the supplied file on the disc, please use the lowest recording 
speed that is available on your PC. If the file is recorded at a higher speed, the 
rewriting operation may fail due to improperly recorded data on the disc.   
 
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The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their 
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applicable laws and terms of the DENON Service Agreement.  Any distribution, disclosure, dissemination or copying of this 
document and the information it contains is prohibited.  No responsibility will be accepted by DENON for any damage, injury or loss 
resulting from the misuse of the information contained in this document.