Denon dvd-3800bdci ost-f1377 Service Manual
100 Corporate Drive Mahwah, NJ 07430
Service Bulletin
No. :
OST-F1377
Date:
September 9, 2008
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Model:
DVD-3800BDCI
Subject:
Firmware Correction
Countermeasure is applicable only upon claim from the customer.
Symptom:
The sound from the surround Left and Right channels is greatly
distorted when playback the Blu-ray Disc titled "The Golden Compass".
Solution:
We corrected the firmware so that no malfunction occurs.
MODIFICATION: We will supply the following program files for updating the
subject models. Therefore, please record each program file separately onto a
blank CD-R, and update the unit upon repair of the unit.
* Program Files to be supplied:
The version of firmware: 0253 (DSP1)
The version of firmware: 0250 (DSP2)
Note: Upon recording the Disc:
a) When recording the supplied file on the blank CD-R, the format shall be
"ISO9660" and the session shall be "CLOSE".
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CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.