Denon dvd-3800bdci ost-f1377 Service Manual

Page of 3
 
100 Corporate Drive Mahwah, NJ 07430
 
 
       
 
 
 
Service Bulletin
 
No. : 
 OST-F1377 
Date:
 
September 9, 2008 
_____________________________________________________________
 
 
Model:
 
DVD-3800BDCI 
      
 
 
Subject: 
Firmware Correction
 
Countermeasure is applicable only upon claim from the customer.   
 
 
 
 
 
 
Symptom:
 The sound from the surround Left and Right channels is greatly 
distorted when playback the Blu-ray Disc titled "The Golden Compass". 
 
 
Solution:  
We corrected the firmware so that no malfunction occurs.
 
 
MODIFICATION:
  We will supply the following program files for updating the 
subject models. Therefore, please record each program file separately onto a 
blank CD-R, and update the unit upon repair of the unit. 
 
* Program Files to be supplied: 
 
 
The version of firmware: 0253 (DSP1)  
The version of firmware: 0250 (DSP2) 
 
Note: Upon recording the Disc:   
a) When recording the supplied file on the blank CD-R, the format shall be 
"ISO9660" and the session shall be "CLOSE".  
______________________________________________________________________________________ 
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The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their 
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applicable laws and terms of the DENON Service Agreement.  Any distribution, disclosure, dissemination or copying of this 
document and the information it contains is prohibited.  No responsibility will be accepted by DENON for any damage, injury or loss 
resulting from the misuse of the information contained in this document.