Denon dvd-3800bdci ost-f1352 Service Manual
100 Corporate Drive Mahwah, NJ 07430
Service Bulletin
No. :
OST-F1352
Date:
July 25, 2008
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Model:
DVD-3800BDCI
Subject:
Correction of the Firmware.
Countermeasure is applicable only upon claim from the customer.
Symptom:
1) When the unit is connected with the monitor for "1080p/24"
(1080p non-correspondence), "1080p/24" cannot be selected.
2) When the unit is connected with AVR-4308CI, and "Dolby TrueHD 192kHz
6ch" is output in the bit stream, outputs become "Dolby Digital".
3) The BDAV (Blu-ray Disc Audio/Visual) disc was not able to be reproduced, the
specification was changed.
4) When the disc menu of "Blu-ray Disc BIOHAZARD 3" is reproduced by the
"Mix Audio out" and the "Audio Mute (Bit stream)" setting, the audio signal is not
output at SPDIF.
5) "Analog Mix2ch" output phase reverses to "Analog Multi channel" output.
2) When the unit is connected with AVR-4308CI, and "Dolby TrueHD 192kHz
6ch" is output in the bit stream, outputs become "Dolby Digital".
3) The BDAV (Blu-ray Disc Audio/Visual) disc was not able to be reproduced, the
specification was changed.
4) When the disc menu of "Blu-ray Disc BIOHAZARD 3" is reproduced by the
"Mix Audio out" and the "Audio Mute (Bit stream)" setting, the audio signal is not
output at SPDIF.
5) "Analog Mix2ch" output phase reverses to "Analog Multi channel" output.
Solution:
We corrected the firmware so that no malfunction occurs.
MODIFICATION: Please record each program file on a blank CD-R separately,
and update the unit upon repair of the unit.
* Program Files to be supplied:
and update the unit upon repair of the unit.
* Program Files to be supplied:
Version after the update: 1.104
Note: Upon recording the Disc:
a) When recording the supplied file on the blank CD-R, the format shall be
"ISO9660" and the session shall be "CLOSE". b) When recording the supplied
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applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.