Denon dvd-2930ci ost-f1197 Service Manual
100 Corporate Drive Mahwah, NJ 07430
Service Bulletin
No. :
OST-F1197
Date:
July 26, 2007
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Model:
DVD-3930CI
Subject:
A
loud crackling noise on both analogue and digital outputs.
Symptom:
Loud crackling noise on both analogue and digital sound output
during CD playback when HDMI connection to TV set is switched off (on TV input
selector) or TV set is turned off during this playback.
selector) or TV set is turned off during this playback.
Solution:
The firmware has been corrected.
MODIFICATION: Update the Back-end firmware. Record the Folder (including
the file) onto a blank CD-R, and update the firmware in the Back-end of your
customer's unit (upon claim).
the file) onto a blank CD-R, and update the firmware in the Back-end of your
customer's unit (upon claim).
1) Preparation of the CD-R for rewriting.
(1) Create the following folder on your PC and store the supplied program file into
the folder.
• DVD_3930¥ D393SAVD.ROM (The firmware for DVD-3930.)
(2) Record the created folder on a blank CD-R and create the Disc for rewriting.
Note: Upon recording the Disc:
• When recording the supplied file on the blank CD-R, the format shall be
"ISO9660" and the session shall be "CLOSE".
• When recording the supplied file on the blank CD-R, the format shall be
"ISO9660" and the session shall be "CLOSE".
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CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.