Denon dvd-3800bdci ost-f1295-1 Service Manual
100 Corporate Drive Mahwah, NJ 07430
Service Bulletin
No. :
OST-F1295-1
Date:
April 25, 2008
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Model:
DVD-3800BDCI
Subject:
Firmware Correction.
Countermeasure is applicable only upon claim from the customer.
Symptom:
1. When Component is set to 480i, wallpaper may not be displayed
properly when a standard DVD disc is played after a Blu-ray disc.
2. When wallpaper is displayed, Component output might not change from 480i
to Excluding 480i.
3. Set-up does not initialize even though the display indicated initialize occurred.
4. Loss of picture when IP Direct function is selected and the titles Cars or Aliens
versus Predator Requiem Blu-ray discs are played.
5. When IP Direct function is selected and used in conjunction with an AVP-
A1HDCI and an Epson EMP-TW1000 display connected via an HDMI cable, and
when Blu-ray discs are played back, S-Video and Composite video are still
output.
6. When returning to Menu using the Top Menu button during playback and
turning IP Direct on, noise may be generated from HDMI and Component outputs
during a video stream test using SMPTE VC-1 1920x1080 24P of STD-100N.
7. When MP3 files are played continuously using the SD memory card slot, the
beginning of the next song to be played is sometimes lost.
8. When an HDCD is played back using an HDMI cable, sound becomes
interrupted.
9. When DivX disc is played back, the sound from the first file becomes
interrupted.
10. MP3 files with a sampling rate of 32kHz will not play.
11. If an AAC1+1 disc is played and skip is used with Main excluded, the voice
will be directed to Main.
12. When an AAC1+1 disc is played, Main/Sub is reproduced as default.
2. When wallpaper is displayed, Component output might not change from 480i
to Excluding 480i.
3. Set-up does not initialize even though the display indicated initialize occurred.
4. Loss of picture when IP Direct function is selected and the titles Cars or Aliens
versus Predator Requiem Blu-ray discs are played.
5. When IP Direct function is selected and used in conjunction with an AVP-
A1HDCI and an Epson EMP-TW1000 display connected via an HDMI cable, and
when Blu-ray discs are played back, S-Video and Composite video are still
output.
6. When returning to Menu using the Top Menu button during playback and
turning IP Direct on, noise may be generated from HDMI and Component outputs
during a video stream test using SMPTE VC-1 1920x1080 24P of STD-100N.
7. When MP3 files are played continuously using the SD memory card slot, the
beginning of the next song to be played is sometimes lost.
8. When an HDCD is played back using an HDMI cable, sound becomes
interrupted.
9. When DivX disc is played back, the sound from the first file becomes
interrupted.
10. MP3 files with a sampling rate of 32kHz will not play.
11. If an AAC1+1 disc is played and skip is used with Main excluded, the voice
will be directed to Main.
12. When an AAC1+1 disc is played, Main/Sub is reproduced as default.
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CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
13. When Blu-ray Disc-RE made by BDZ-X90 is played and skip mode is used,
the image may not display even though audio is present.
the image may not display even though audio is present.