Denon dvd-a1udci dz09-233 Service Manual
100 Corporate Drive Mahwah, NJ 07430
Service Bulletin
No. : DZ09-233
Date:
Date:
November 9, 2009
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Model:
DVD-A1UDCI
Subject:
The recovery method of the firmware via DPMS (D&M Product
Management Server).
Countermeasure is applicable only upon claim from the customer.
Symptom:
1) The synchronization of the image of the wallpaper is disturbed
when pushing the SOURCE button without SD card.
2) After completed "firmware update", following symptom occurs.
a. The following sentences appear and the network cannot be connected.
"Network problem. Make sure that the connection and network setting are
correct".
b. The tray cannot be opened. While pressing open button, window display"
open/close/loading" very fast.
3) DVD-A1UD can not play a BD-R which TV program was recorded on by a BD
recorder (DMR-BW900: Panasonic). Then unit can display the title of the disc on
TOP MENU, but can not play it after choose a title.
4) Unit does not turn on when push the POWER button twice after set the setting
of "Power save mode" to "quick mode".
5) DVD-A1UDCI is incompatible with D-BOX motion control system.
6) The unit can not connect to Ethernet with proxy condition.
7) When play a disk (BD-R/RE) which is recorded by SHARP BD recorder BD-
HDW20, only "katakana (ex. アイウ…)" of a title recorded in BD-R/RE is not
displayed.
8) The synchronization of the image of the wallpaper is disturbed when pushing
the SOURCE button without SD card.
2) After completed "firmware update", following symptom occurs.
a. The following sentences appear and the network cannot be connected.
"Network problem. Make sure that the connection and network setting are
correct".
b. The tray cannot be opened. While pressing open button, window display"
open/close/loading" very fast.
3) DVD-A1UD can not play a BD-R which TV program was recorded on by a BD
recorder (DMR-BW900: Panasonic). Then unit can display the title of the disc on
TOP MENU, but can not play it after choose a title.
4) Unit does not turn on when push the POWER button twice after set the setting
of "Power save mode" to "quick mode".
5) DVD-A1UDCI is incompatible with D-BOX motion control system.
6) The unit can not connect to Ethernet with proxy condition.
7) When play a disk (BD-R/RE) which is recorded by SHARP BD recorder BD-
HDW20, only "katakana (ex. アイウ…)" of a title recorded in BD-R/RE is not
displayed.
8) The synchronization of the image of the wallpaper is disturbed when pushing
the SOURCE button without SD card.
Solution:
The malfunctions occurred due to bugs in the firmware.
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CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.