Denon s-32 s-52 ost-f1351 Service Manual
100 Corporate Drive Mahwah, NJ 07430
Service Bulletin
No. :
OST-F1351
Date:
July 22, 2008
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Model:
S-52,
S-32
Subject:
Correction of the Firmware via DPMS (Denon Product Management
Server).
Countermeasure is applicable only upon claim from the customer.
Symptom:
1) Drop-outs via Ethernet playback from PC with “Windows Vista“OS.
2) In the Rhapsody function, Track cannot be tuned in via the Album list.
3) When Favorite Japanese Music is registered, a Japanese display name of a
song becomes "…" by PC MUSIC.
These malfunctions occur due to “bugs” in the firmware.
2) In the Rhapsody function, Track cannot be tuned in via the Album list.
3) When Favorite Japanese Music is registered, a Japanese display name of a
song becomes "…" by PC MUSIC.
These malfunctions occur due to “bugs” in the firmware.
Solution:
The symptoms have been addressed in the latest firmware update.
METHOD OF UPDATE via DPMS (Denon Product Management Server).
Updating the firmware (from Rhapsody function)
1) Please pull out the AC cable from the AC strip. (Turn the Power Supply of the
unit off.)
2) Connect the Ethernet terminal of the unit to the Network line by Ethernet
straight cable. (Don't use Ethernet cross cable.) The connection of the network
recommends the Ethernet cable for certain update.
3) Please insert the AC cable into the AC strip. (Turn the Power Supply of the
unit on.)
4) Turn on the Power of unit by "FUNCTION on/off" button.
5) The unit connects the Internet. It wishes waiting for about two minutes until
customer's router ends the setting.
Updating the firmware (from Rhapsody function)
1) Please pull out the AC cable from the AC strip. (Turn the Power Supply of the
unit off.)
2) Connect the Ethernet terminal of the unit to the Network line by Ethernet
straight cable. (Don't use Ethernet cross cable.) The connection of the network
recommends the Ethernet cable for certain update.
3) Please insert the AC cable into the AC strip. (Turn the Power Supply of the
unit on.)
4) Turn on the Power of unit by "FUNCTION on/off" button.
5) The unit connects the Internet. It wishes waiting for about two minutes until
customer's router ends the setting.
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CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.