Panasonic cf-y4hwpzzbm User Manual

46

The computer does not power off 
(Windows does not shut down)

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If a peripheral is connected, disconnect it, and then shut down.
If it is possible to shut down when the peripheral is disconnected, then there 
may be a problem with the peripheral. Consult the peripheral manufacturer.

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Also check the items in "No response". (Πpage 48)

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If it is no longer possible to shut down Windows after installing application 
software, click [start] - [Control Panel] - [Add or Remove Programs], and 
remove the installed application.
If it is possible to shut down when the application is removed, then consult 
the application software manufacturer.

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Check a disk error using the following procedure:

A

Click [start] - [My Computer], right-click [Local Disk (C:)] and 
click [Properties].

B

Click [Tools] - [Check Now].

C

In [Check disk options], add the checkmark for [Automatically fix 
file system errors] and [Scan for and attempt recovery of bad sec-
tors], and click [Start].
The time taken to check the disk depends on the settings in 
[Check disk options].

If the disk check does not solve the problem, perform the reinstalla-
tion procedure and return the hard disk to its condition at the time of 
purchase. (Πpage 50)

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Even after entering the password, 
[Type your password] is displayed 
again

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The computer may be in “ten-key” mode.
If   lights up, press the NumLk key to disable the ten-key mode, and then 
input (Πpage 15).

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The computer may be in Caps Lock mode.
If   lights up, press the Caps Lock key to disable the Caps Lock mode, 
and then input (Πpage 15).

[Enter Password] is displayed

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Input your Supervisor Password or User Password. If you have forgotten it, 
contact your technical support office.

When resuming from the standby or 
hibernation mode, [Enter Password] 
does not appear

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Even when a password has been set in the [Security] menu of the Setup 
Utility, and [Password on boot] is set to [Enable], [Enter Password] does not 
appear when the computer resumes from the standby or hibernation mode. 
Set the Windows password with the following procedure, and make input of 
the Windows password required.

A

Click the account to change in [start] - [Control Panel] - [User 
Accounts] and set the password.

B

Add the checkmark for [Prompt for password when computer 
resumes from standby] in [Control Panel] - [Performance and 
Maintenance] - [Power Options] - [Advanced].

When the administrator password is 
forgotten

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Check whether you have created a password reset disk.
• If you have:

A message is displayed when you fail to correctly enter the password. 
Follow the message's instructions and set the password again.

• If you have not:

Perform the reinstallation procedure and return the hard disk to its condi-
tion at the time of purchase, then set up Windows and reset the pass-
word.

Windows does not start up and num-
bers or messages appear

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This is a system startup error. Refer to "List of Error Codes" (Πpage 43)

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If “Remove disks or other media. Press any key to restart” is displayed: 
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page 45

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