Panasonic dvd-s325 User Manual

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RQTC0102
20
Troubleshooting guide
Troubleshooting guide
Power
No power.
Insert the AC mains lead securely into the household mains 
socket. 
(6)
The unit is 
automatically 
switched to the 
standby mode.
When “AUTO POWER OFF” is set to “ON”, the unit 
automatically switches to standby after approximately 30 
minutes in the stop mode. 
(1)
No operation
No response 
when any buttons 
pressed.
This unit cannot play discs other than the ones listed in 
these operating instructions. 
(4)
The unit may not be operating properly due to lightning, 
static electricity or some other external factor. Turn the 
unit off and then back to ON. Alternatively, turn the unit off, 
disconnect the AC mains lead, and then reconnect it.
Condensation has formed: Wait 1 to 2 hours for it to 
evaporate.

No response when 
remote control 
buttons pressed.  
Check that the batteries are installed correctly. 
(6)
The batteries are depleted: Replace them with new ones. 
(6)
Point the remote control at the remote control sensor and 
operate. 
(8)
When using On-Screen Menus, press [w q] to select the 
item, then press [e r] to make the settings. 

No picture or sound.
Check the video or audio connection. 
(5, 6)
Check the power or input setting of the connected equipment.
You have forgotten 
your ratings 
password.
Reset all the settings 
to Factory Preset.
While stopped, remove the disc, and then press and hold  
[q] (PLAY) and [; OPEN/CLOSE] on the unit and then 
also press and hold [8] on the unit until “INITIALIZED” 
disappears from the television. Turn the unit off and on 
again. All settings will return to the default values.
Specific operation impossible or incorrect
It takes time before 
play starts.
Play may take time to begin when an MP3 track has still 
picture data. Even after the track starts, the correct play time 
will not be displayed, however this is normal.
This is normal on DivX video.
The program 
functions do not 
work.
These functions do not work with some DVD-Videos.
Menu doesn’t 
appear. 
 with 
playback control
Press [g] twice and then press [q] (PLAY).
Play doesn’t start.
If a disc contains CD-DA and other formats, proper playback 
may not be possible.
This unit may not play MPEG4 that contains still picture 
data.
If playing DivX VOD content, refer to the homepage where 
you purchased it. (Example: www.divx.com/vod)


No subtitles.
Display the subtitles. 
(11)
In A-B Repeat, point 
B is automatically 
set.
The end of an item becomes point B when it is reached.
Repeat play is 
automatically 
canceled.
A-B Repeat is canceled when you press [QUICK REPLAY].
Repeat play may be canceled when you press [MANUAL 
SKIP].
Picture incorrect
Picture distorted.
Ensure that the unit is not connected through a video 
cassette recorder. 
(5)
Make sure that progressive output has not been selected 
when the connected television is not progressive 
compatible. Press and hold [RETURN] until the picture 
displays correctly. The settings will return to “INTERLACE”.

Picture size doesn’t 
fit the screen.
Change “TV ASPECT” in “VIDEO” tab. 
()
Use the television to change the aspect. If your television 
does not have that function, change “TV ASPECT”. 
()
Change the zoom setting. 
(10)

Picture stops.
Picture may stop if the DivX files are greater than 2GB.
The television may 
display incorrectly 
or colors appear 
faded.
The unit and television are using different video systems.
Asia
 Use a multi-system or NTSC television.
Others
 Use a multi-system or PAL television.
The system used on the disc doesn’t match your television.
–PAL discs cannot be correctly viewed on an NTSC television.
–This unit can convert NTSC signals to PAL60 for viewing on 
a PAL television (“NTSC DISC OUT” in “VIDEO” tab). 
(16)
Menu not displayed 
correctly.
Restore the zoom ratio to “NORMAL”. 
(10)
Change “TV ASPECT” in “VIDEO” tab. 
()
When playing 
PAL disc, picture 
distorted.
Set Transfer mode to “AUTO”. 
(11)
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, consult 
your dealer for instructions.  (Reference pages are shown in parentheses.)