Panasonic hybrid ip-pbx kx-tda200 User Manual

Operation

User Manual

97

— Monitoring the status of waiting calls

— Monitoring and changing the status of Log-in/Log-out mode

The extension assigned as a Supervisor extension can monitor and control the call status of other 
extensions in a receiving group. It should have a PT with 6-line display. The display and DSS button 
show as follows:

The Supervisor extension can monitor the status of calls waiting to be answered in the queue. If a 
receiving group has an overflowed call, the display shows the status automatically.
The display shows as follows.

<Display>

Date/Time of extension no.

<DSS>

Busy Status Monitor

<Display>

Queuing Monitor

<DSS>

Busy Status Monitor

<Display>

Call Log History

<DSS>

Busy Status Monitor

<Display>

Queuing Monitor

<DSS>

Log-in/Log-out Monitor

 31 JAN.  08:13AM  FRI
001:Sales Section
Waiting Calls Now :00006
Max. Waiting Time :05'10

- The current day/time
- The receiving group no. /name
- The no. of waiting calls
- The longest waiting time

  Since 29 JAN. 09:10AM
Total Calls
Overflow Calls
Average Waiting
  EXIT

- The day/time when cleared at the lest time
- The total no. of received calls
- The no. of overflowed calls
- The no. of unanswered calls
- The average waiting time of queuing calls