Panasonic KX-FPC161 User Manual
I cannot make and receive
calls.
calls.
I cannot make calls.
The unit does not work.
The unit does not ring.
The unit displays the following
though the paper is inserted.
though the paper is inserted.
The other party complains
they only hear a fax tone and
cannot talk.
they only hear a fax tone and
cannot talk.
The receive mode does not
function properly.
function properly.
During programming, I cannot
enter the code or ID number.
enter the code or ID number.
The ink film runs out quickly.
The unit beeps.
Whenever I try to retrieve my
voice mail messages, the
retrieval is interrupted by the
fax tone.
voice mail messages, the
retrieval is interrupted by the
fax tone.
The
button does not function.
button does not function.
HANDSET LOCATOR
CHECK PAPER
65
Operations
For fax advantage assistance, call 1-800-435-7329.
When a function does not work, check here
before requesting help
before requesting help
!
General
Problem
●
The power cord or telephone line cord is not connected.
Check the connections (p. 16).
Check the connections (p. 16).
●
If you used a splitter to connect the unit, remove the
splitter and connect the unit to the wall jack directly. If the
unit operates properly, check the splitter.
splitter and connect the unit to the wall jack directly. If the
unit operates properly, check the splitter.
●
The dialing mode setting is wrong. Change the setting of
feature #13 (p. 57).
feature #13 (p. 57).
●
Disconnect the unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel
to have the unit repaired. If the working telephone does
not operate properly, contact your telephone company.
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel
to have the unit repaired. If the working telephone does
not operate properly, contact your telephone company.
●
The ringer volume is set to off. Adjust it (p. 24).
●
The paper is inserted halfway. Insert it correctly (p. 15)
and press
and press
to clear the message.
●
FAX ONLY mode is set. Tell the other party the number is
only used for faxes.
only used for faxes.
●
Change to TEL mode (p. 44) or TEL/FAX mode (p. 46).
●
If you use a distinctive ring service, turn AUTO ANSWER
off so that the fax machine is in TEL mode.
off so that the fax machine is in TEL mode.
●
If you use a distinctive ring service, make sure you have
set the same ring pattern assigned by the telephone
company (p. 51).
set the same ring pattern assigned by the telephone
company (p. 51).
●
A Distinctive Ring pattern of feature #31 is set (p. 59).
●
TEL/FAX mode is set (p. 46, 47).
●
All or part of the numbers are the same. Change the number:
feature #12 (p. 57), #41 (p. 60) and #49 (p. 60).
feature #12 (p. 57), #41 (p. 60) and #49 (p. 60).
●
The HELP printing function, copy function, and reports
also use ink film.
also use ink film.
●
Recording paper or ink film has run out. Press
to
stop the beeps and install paper/ink film.
●
You are probably entering
98 or
99 to retrieve your
messages.
9 is the default setting for the fax activation
code. If you use a voice mail service, set the fax activation
feature to off or reprogram the activation code (feature #41
on page 60).
feature to off or reprogram the activation code (feature #41
on page 60).
●
The handset is too far from the base unit.
●
The handset is engaged in an outside call.
STOP
SET
Cause & solution
(continued)