Panasonic hybrid ip-pbx kx-tda100 User Manual

Page of 174
1.8 Call Center
User Manual
89
1.8.2
Incoming Call Distribution Group Monitor
The extension assigned as a Supervisor extension can monitor and control the status of other extensions 
in an incoming call distribution group. It should have a PT with 6-line display. The display and DSS buttons 
show as follows:
* The status will be as follows:
Ready 
 Not Ready
Not Ready 
 Ready 
Wrap-up 
 Not Ready
The Log-in/Log-out of a specified group button light shows the current status as follows: 
Off: Log-in mode 
Red on: Log-out mode
The Wrap-up button alternates the setting of Wrap-up mode, Not Ready mode or Ready 
mode.
The Wrap-up button light shows the current status as follows:
Off: Ready mode 
Red on: Not Ready mode
Flashing red: Wrap-up mode
In Wrap-up mode/Not Ready mode, your extension does not receive calls through any group, 
even if it belongs to multiple groups.
There may be at least one extension in the incoming call distribution group that is in the Log-
in mode.
The Supervisor extension can control the Log-in/Log-out status of other extensions.
For more information, refer to "1.8.2 Incoming Call Distribution Group Monitor".
Customizing Your Phone
3.1.3 Customizing the Buttons
Create or edit a Log-in/Log-out button, a Log-in/Log-out of a specified group button or a 
Wrap-up button.
<Display>
Date/Time & 
extension no.
<DSS>
Busy Status Monitor
Initial Display
<Display>
Queuing Monitor
<DSS>
Busy Status Monitor
Monitoring the 
Call Status
<Display>
Call Log History
<DSS>
Busy Status Monitor
<Display>
Queuing Monitor
<DSS>
Log-in/Log-out Monitor
Monitoring the Call Status 
and Log-in/Log-out Status
"SPRVS"
"EXIT"
"EXIT"
"LOG"
"EXIT"
739
ICD Group: Incoming Call Distribution Group
ICD Group
extension 
no.