Panasonic KX-TDA50 User Manual

In the call center, incoming call distribution groups 1 and 3 enable the VIP Call mode, while incoming call
distribution groups 2 and 4 disable the VIP Call mode.

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Extn.
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 103

Calls have been distributed by DIL/DID/CLI distribution.

(The circled numbers indicate the arrival order of the calls.

Calls have been distributed by DIL/DID/CLI distribution.

(The circled numbers indicate the arrival order of the calls.

1

6

ICD Group 1
(for VIPs)

3

5

ICD Group 2
(for general customers)

Distribution order:

From:  Group 1   Group 3     Groups 2 and 4

1

6

2

4

3

5

7

8

4

2

ICD Group 3  
(for special 
customers)

ICD Group 4  
(for general customers)

7

8

If a called extension is busy or in DND mode, Idle Extension Hunting redirects the incoming call to an idle
member of the same idle extension hunting group, which can be programmed through system programming.
Idle extensions are automatically searched according to a preprogrammed hunting type.
This feature is also known as Station Hunting.

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Feature Manual

Document Version  2008-11