Panasonic KX-TG2480 User Manual

Page of 60
Useful Information
50
For assistance, please visit http://www.panasonic.com/consumersupport
Caller ID
Problem
Cause & solution
The handset does not 
display the caller’s name 
and/or phone number.
L
You have not subscribed to Caller ID service. Contact 
your telephone company to subscribe.
L
If your unit is connected to any additional telephone 
equipment such as Caller ID box or wireless telephone 
jack, disconnect the unit from the equipment and plug 
the unit directly into the wall jack.
L
If your unit is connected to a telephone line with DSL 
service, we recommend connecting a noise filter 
between the base unit and the telephone line jack. 
Contact your DSL provider for details.
L
The name display service may not be available in some 
areas. Contact your telephone company for details.
L
Other telephone equipment may be interfering with this 
unit. Disconnect the other equipment and try again.
L
The caller requested not to send caller information 
(page 29).
L
Generally caller information is displayed from the 2nd 
ring.
The caller list/incoming 
phone numbers are not 
edited automatically.
L
The Caller ID number auto edit feature is turned off. 
Turn it on and try again (page 38).
L
You need to call back the edited number to activate 
Caller ID number auto edit.
I cannot dial the phone 
number edited in the 
caller list.
L
The phone number you dialed might have an incorrect 
edited pattern (for example, the long distance “1” or the 
area code is missing). Edit the phone number with 
another pattern (page 31).
The display exits the 
caller list while searching.
L
The handset automatically exits after 1 minute of 
inactivity.
The 2nd caller’s 
information is not 
displayed during an 
outside call. (The Call 
Waiting Caller ID (CWID) 
feature does not 
function.)
L
In order to use Caller ID, Call Waiting, or Call Waiting 
Caller ID (CWID), you must first contact your telephone 
company and subscribe to the desired service.
After subscribing, you may need to contact your 
telephone company again to activate this specific 
service, even if you already subscribed to both Caller ID 
and Call Waiting with Caller ID services (CWID).
TG2480(e).book  Page 50  Monday, August 7, 2006  10:32 AM