Panasonic PT-50LC13 User Manual

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For assistance, please call : 1-888-VIEW PTV(843-9788)
Before you call for service, determine the symptoms and make a few simple checks as 
shown below.
Symptoms
Checks
Page
Power does not turn ON.
•  Is the power plug plugged in?
22-23
No picture. (Lamp does not light up.)
•  If the Lamp will not light after turning on the power 2 or 3 times, the 
Lamp may be damaged. Please consult your nearest dealer.
68
The power turns 
OFF.
The POWER indicator 
fl ashes orange twice 
every 5 seconds.
•  The lamp cover is ajar. Firmly replace the cover.
-
The TEMP indicator 
fl ashes 2 or 4 times 
every 5 seconds.
•  Check whether or not the vents are clogged.
-
•  Is the set being used in a location that is hot?
-
The TEMP indicator 
fl ashes 5 times every 5 
seconds.
•  Please consult your nearest dealer.
-
Power turns off while 
another indicator is 
fl ashing.
•  Please consult your nearest dealer.
-
Remote control does not function.
•  Are the batteries dead or inserted incorrectly?
7
•  Is the remote control sensor in direct light of fl uorescent lamps or 
other strong sources of light?
-
•  Did you correctly set the remote control code?
69
Image shakes.
•  Is the antenna or antenna cable old, broken or shorted?
-
Image is not clear.
•  Is the antenna cable connected properly?
12-14
•  Sudden changes in ambient temperature may cause condensation 
in the internal optics. Condensation should disappear after Power 
has been ON for a while.
-
Color patches or no color.
•  When using a VCR and selecting channels on the TV, is the 
TV/VIDEO mode for the VCR set to TV?
-
Image appears doubled or tripled.
•  Is the antenna facing the right direction?
-
•  Is the antenna receiving any signals refl ected off of mountains or 
buildings.
-
Images disappear at the top and bottom of 
the screen.
•  When using 16:9 image software, there is no picture at the top and 
bottom of the screen (cinema vision size software, etc.). 
-
During ZOOM modes, the image is cut off at 
the top and bottom.
•  Has the screen position been changed?  If so, adjust screen 
positioning.
32-33, 
42-43
Some parts of the screen are always lit while 
others do not light up. 
Some parts of the screen do not light up.
•  This is a characteristic of the LCD panel and not a malfunction.
-
Fan is operating even though TV Power is 
OFF.
•  This is because the cooling fan is operating. The fan will stop after 
about 1 minute.
23
An OSD instructing to replace the lamp is 
displayed. (The LAMP indicator is lit red.)
•  Replace lamp with a new one.
68
Relighting the lamp when it is hot makes a 
sound.
•  This is a characteristic of the lamp and not a malfunction.
-
Leaving stationary images, such as still video 
images, web pages, or fi ller bars (used for 
NORMAL aspect mode), on-screen for an 
extended period of time can leave ghost 
images on the screen.
•  This is a characteristic of the LCD panel and not a malfunction. Try 
displaying constantly moving pictures which fi ll the entire screen, or 
turn the power OFF for a while to return the screen to normal.
-
An OSD advising “AIR FILTER CLEANING...” 
is displayed.
•  Please consult your nearest dealer.
-
Troubleshooting