Panasonic sicx User Manual

Page of 102
Section 750
Key Phone
User Guide
a
User Guide
Supports ICX and S-ICX Version 4.5
(International) Version 4.5
Issued June 2000

Summary of Contents of user manual for Panasonic sicx

  • Page 1 a User Guide Section 750 Supports ICX and S-ICX Version 4.5 Key Phone User Guide (International) Version 4.5 Issued...
  • Page 2The contents of this manual are subject to change without notice and do not constitute a commitment on the part...
  • Page 3: PrefacePREFACE The Key Telephone User Guide is for anyone who uses a Panasonic digital telephone in conjunction with the Panasonic...
  • Page 4Notation Used • Chapter 3, “Placing Outside Calls” - Provides procedures for making outside calls. • Chapter 4, “Handling Incoming...
  • Page 5Contents Preface.............................................................................. 3 How to Use This Manual .......................................................... 3 What This Manual Contains ..................................................... 3 Notation Used ........................................................................... 4...
  • Page 6 Answering Calls........................................................................ 57 Using Call Hold ........................................................................ 58 Transferring Calls ..................................................................... 59 Supervised Transfers............................................................. 59 Unsupervised Transfers......................................................... 60 Call...
  • Page 7Using Caller ID ......................................................................... 85 Caller ID Call Log................................................................. 85 Call Log Operation for a Small-display Phones ................... 86 Call...
  • Page 88
  • Page 9: 1. Understanding Your Phone1. UNDERSTANDING YOUR PHONE The following information in this chapter will familiarize you with your Panasonic digital phone and enable...
  • Page 101. Understanding Your Phone Table 1. Non-display phone features # Feature Description 1 Message Waiting Indicator Indicates that you have...
  • Page 11 1. Understanding Your Phone SMALL-DISPLAY PHONES Small-display phones have a display containing two lines of text. Table 2 on...
  • Page 121. Understanding Your Phone # Feature Description 5 Soft Keys Used to select speed dial directories or numbers. 6 PROG...
  • Page 13 1. Understanding Your Phone Changing the Default Display The MODE key enables you to change the software mode of...
  • Page 141. Understanding Your Phone Figure 4. Messages received for small-display phone 17 MAR Wed 10:34 Number of Person that MSG...
  • Page 15 1. Understanding Your Phone 2. Press the Variable Mode Key. 3. Replace the handset or press the ON/OFF key....
  • Page 161. Understanding Your Phone Table 3. Large-display phone features # Feature Description 1 Message Waiting Indicator Indicates that you have...
  • Page 17 1. Understanding Your Phone # Feature Description 17 MEMORY Key Used to access speed dialling or enter account codes....
  • Page 181. Understanding Your Phone Understanding Display Information Display information indicates the status of the phone. However, this information will vary...
  • Page 19 1. Understanding Your Phone Figure 13. Incoming outside call for large-display phone Incoming outside Outside line INCM CO #03...
  • Page 201. Understanding Your Phone This page intentionally left blank. 20 ICX (International), issued June 2000 ICX-45-750
  • Page 21: 2. Setting Up Your Phone2. SETTING UP YOUR PHONE You can use the procedures in this chapter to customize your phone for the following:...
  • Page 222. Setting Up Your Phone OR Enter 9, then 2 to adjust the intercom ring tone. (The phone produces a...
  • Page 23 2. Setting Up Your Phone If . . . Then . . . **If you assign an extension number...
  • Page 242. Setting Up Your Phone 4. Dial the phone number to be stored. 5. Press the HOLD key. 6. Replace...
  • Page 25 2. Setting Up Your Phone 3. Press the one-touch key to be checked. (Programmed data appears on the display.)...
  • Page 262. Setting Up Your Phone • You can check PSD numbers or names that have been assigned to one-touch or...
  • Page 27 2. Setting Up Your Phone OR • Enter the Speed Dial Set/Clear code (default = 710 (HK/UK) or 710#)....
  • Page 282. Setting Up Your Phone To delete a PSD number assigned to a one-touch or soft key Note: When deleting...
  • Page 29 2. Setting Up Your Phone Notes: • Before linking multiple SSD numbers to a PSD bin, the SSD bins...
  • Page 302. Setting Up Your Phone Note: You need to know the PSD bin number for PSD number in order to...
  • Page 31 2. Setting Up Your Phone Figure 17. Name assignment example - small-display phone To enter a D: a Press...
  • Page 322. Setting Up Your Phone Figure 18. Name assignment example - large-display phone To enter a D: a Press the...
  • Page 33 2. Setting Up Your Phone • You need to know the PSD bin number for the PSD number in...
  • Page 342. Setting Up Your Phone • System mode. You can set the System to handle incoming calls, outbound call routing,...
  • Page 35 2. Setting Up Your Phone FF6 Message Key ID Code menu FF7 System Mode menu FF8 Walking /Station Lock...
  • Page 362. Setting Up Your Phone 7. Use the bottom row of FF keys to select a single letter. Notes: •...
  • Page 37 2. Setting Up Your Phone Call Forwarding To set or assign Call Forward Busy Destination for an extension using...
  • Page 382. Setting Up Your Phone Caller ID Call Log To set or assign Caller ID Logging for an extension using...
  • Page 39 2. Setting Up Your Phone To set the Exception Day Modes using either a large- display or small-display phone:...
  • Page 402. Setting Up Your Phone 7. Press MEMORY PROG to return to “81-User Maintenance” (step 1). OR... Press MEMORY ON/OFF...
  • Page 41 2. Setting Up Your Phone 4. Enter: Message Key ID Code and press HOLD to store the entry. Note:...
  • Page 422. Setting Up Your Phone 9. Repeat steps 4-8 until all extension names are entered. 10. Press MEMORY PROG to...
  • Page 43 2. Setting Up Your Phone Speed Dial To set or assign PSD numbers using either a large-display or small-display...
  • Page 442. Setting Up Your Phone To create SSD indexes using either a large-display or small-display phone: 1. Enter “User Maintenance”...
  • Page 45 2. Setting Up Your Phone 3. Enter: The Year (two characters), Month (two characters), and Day (two characters) and...
  • Page 462. Setting Up Your Phone 7. To set additional text messages, press the VOLUME up or down key or press...
  • Page 47 2. Setting Up Your Phone 3. Dial the Extension Number and press HOLD. 4. Enter: 4-digit Walking TRS Code....
  • Page 482. Setting Up Your Phone This page intentionally left blank. 48 ICX (International), issued June 2000 ICX-45-750
  • Page 49: 3. Placing Outside Calls3. PLACING OUTSIDE CALLS Your digital phone, in conjunction with the ICX and S-ICX, provides the following ways for you...
  • Page 503. Placing Outside Calls To have a busy outside line call you back once it is open 1. Pick up...
  • Page 51 3. Placing Outside Calls 3. Enter the Account Code (up to 10 digits). 4. Press the # key. 5....
  • Page 523. Placing Outside Calls 3. Press the REDIAL key. (The phone displays and dials the last outside number dialled.) To...
  • Page 53 3. Placing Outside Calls 3. Press the desired one-touch key. To dial a speed dial number using the soft...
  • Page 543. Placing Outside Calls To dial a speed dial number by entering the speed dial bin number Note: You must...
  • Page 55 3. Placing Outside Calls To check a speed dial number using the soft keys on a large- display phone...
  • Page 563. Placing Outside Calls This page intentionally left blank. 56 ICX (International), issued June 2000 ICX-45-750
  • Page 57: 4. Handling Incoming Calls4. HANDLING INCOMING CALLS You can handle calls that reach your phone in a variety of ways: • Answer Calls...
  • Page 584. Handling Incoming Calls USING CALL HOLD Depending on the set up of your system, you can put one or...
  • Page 59 4. Handling Incoming Calls To retrieve a call . . . Do . . . From a different extension...
  • Page 604. Handling Incoming Calls 2. Either dial the extension number or the outside line number to which the call will...
  • Page 61 4. Handling Incoming Calls a. If On-hook Transfer is enabled for your extension, replace the handset or press the...
  • Page 624. Handling Incoming Calls 3. Complete the call and replace the handset or press the ON/OFF key. To use Specified...
  • Page 63 4. Handling Incoming Calls 3. Dial the number of the ringing trunk. 4. Complete the call and replace the...
  • Page 644. Handling Incoming Calls To retrieve a call parked on this extension 1. At the extension with the transferred park...
  • Page 65: 5. Communicating Within Your Office5. COMMUNICATING WITHIN YOUR OFFICE The ICX and S-ICX provides a variety of ways to handle calls within your office:...
  • Page 665. Communicating Within Your Office 4. Pick up the handset or press the ON/OFF key. 5. Press the soft key...
  • Page 67 5. Communicating Within Your Office USING PAGING You can make both internal and external pages and announcements. Internal pages...
  • Page 685. Communicating Within Your Office ANSWERING A PAGE WITH UNIVERSAL NIGHT ANSWER During night mode, Universal Night Answer (UNA) sends...
  • Page 69 5. Communicating Within Your Office 4. Make your announcement. (Your voice is heard on the extension, not on the...
  • Page 705. Communicating Within Your Office • Calls cannot be forwarded to an extension that already has Call Forwarding set or...
  • Page 71 5. Communicating Within Your Office To set for a PDN from an NPDN or PNPDN 1. Pick up the...
  • Page 725. Communicating Within Your Office To cancel call forwarding . . . Do . . . For all incoming calls...
  • Page 73 5. Communicating Within Your Office Message No. Message Text Message No. Message Text 4 Urgent 9 User Defined 5...
  • Page 745. Communicating Within Your Office To use Automatic Camp-on (Call Waiting) Note: Automatic Camp-on (Call Waiting) requires system programming. 1....
  • Page 75 5. Communicating Within Your Office When the message indicator lamp flashes, it indicates either a callback message from another...
  • Page 765. Communicating Within Your Office To . . . Do . . . * Only the person receiving a Message...
  • Page 77 5. Communicating Within Your Office 3. Replace the handset or press the ON/OFF key. USING ABSENCE MESSAGES Absence messages...
  • Page 785. Communicating Within Your Office 615 Return 6:15 1035 Return 10:35 To cancel the Absence Message 1. Lift the handset...
  • Page 79 5. Communicating Within Your Office 2. Dial the Station Lockout Set for Another Extension feature code (default = 747...
  • Page 805. Communicating Within Your Office 80 ICX (International), issued June 2000 ICX-45-750
  • Page 81: 6. Using Additional Features6. USING ADDITIONAL FEATURES The ICX and S-ICX provides a variety of additional features that you can use in your...
  • Page 826. Using Additional Features • Using the microphone mute, press the MIC key. 4. To turn the mute function off:...
  • Page 83 6. Using Additional Features USING VOICE RECOGNITION With the installation of additional hardware, you can use verbal commands to...
  • Page 846. Using Additional Features 3. Dial the number of the party you want to add to the call. 4. Press...
  • Page 85 6. Using Additional Features To turn background music on or off 1. Pick up the handset or press the...
  • Page 866. Using Additional Features The Call Log keeps a record of Caller ID calls that ring your phone. You can...
  • Page 87 6. Using Additional Features Press the right EXEC key to outdial a leading digit (usually 9 [UK/HK] or 0...
  • Page 886. Using Additional Features 5. To outdial the displayed call log number, Press the left soft key to outdial a...
  • Page 89 6. Using Additional Features 5. Press the # key. 6. Access an outside line. 7. Dial the phone number....
  • Page 906. Using Additional Features Figure 19. Example Directory Number assignments for Extension 200 When a caller originates a call, the...
  • Page 91 6. Using Additional Features To receive a call to a directory number (PDN or NPDN) 1. If ringing, go...
  • Page 926. Using Additional Features USING ZIP MODE The Zip mode feature (CPC version 3.5 or higher) automatically answers calls when...
  • Page 93 6. Using Additional Features 1. To set up the monitoring extension Action Result Dial the monitoring extension The monitoring...
  • Page 946. Using Additional Features 1. Silent Monitor Key Color Definitions FF Key Color Definition Possible Operation Clear Cannot monitor None...
  • Page 95Appendix A. Dial Code List This appendix summarizes the most commonly used dial codes. Additional features may be programmed as...
  • Page 96Appendix A. Dial Code List Function Fixed Dial Code Flexible Dial Code Customized (REDIAL + ) Dial Code Call Forward...
  • Page 97 Appendix A. Dial Code List Function Fixed Dial Code Flexible Dial Code Customized (REDIAL + ) Dial Code Conference...
  • Page 98Appendix A. Dial Code List Function Fixed Dial Code Flexible Dial Code Customized (REDIAL + ) Dial Code Split Key...
  • Page 99 Appendix A. Dial Code List Function Fixed Dial Code Flexible Dial Code Customized (REDIAL + ) Dial Code ACD-1...
  • Page 100Appendix A. Dial Code List This page intentionally left blank. 100 ICX (International), issued June 2000 ICX-45-750
  • Page 101Appendix B. Customized PSD Bin Numbers This appendix contains a table for documenting the Personal Speed Dial (PSD) numbers that...
  • Page 102Appendix B. Customized PSD Bin Numbers This page intentionally left blank. 102 ICX (International), issued June 2000 ICX-45-750