Panasonic sl-sw950p User Manual
6
Product Service
1. Damage requiring service—The unit should be serviced by qualified service per-
sonnel if:
1.
(a) The AC power supply cord or AC adaptor has been damaged; or
1.
(b) Objects or liquids have gotten into the unit; or
1.
(c)
The unit has been exposed to rain; or
1.
(d) The unit does not operate normally or exhibits a marked change in perfor-
mance; or
1.
(e) The unit has been dropped or the cabinet damaged.
2. Servicing—Do not attempt to service the unit beyond that described in these op-
erating instructions. Refer all other servicing to authorized servicing personnel.
3. Replacement parts—When parts need replacing ensure the servicer uses parts
specified by the manufacturer or parts that have the same characteristics as the
original parts. Unauthorized substitutes may result in fire, electric shock, or other
hazards.
original parts. Unauthorized substitutes may result in fire, electric shock, or other
hazards.
4. Safety check—After repairs or service, ask the servicer to perform safety checks
to confirm that the unit is in proper working condition.
Product information
For product information or assistance with product operation:
In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or
e-mail consumerproducts@panasonic.com, or web site (http://www.panasonic.com).
For assistance in the continental U.S.A. in obtaining repairs please ship the product
to:
In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or
e-mail consumerproducts@panasonic.com, or web site (http://www.panasonic.com).
For assistance in the continental U.S.A. in obtaining repairs please ship the product
to:
Panasonic Services Company - Customer Servicenter
Suite B 4900 George McVay Drive
McAllen, TX 78503
Suite B 4900 George McVay Drive
McAllen, TX 78503
In Puerto Rico contact the Panasonic Sales Company.
Tel. (787) 750-4300
Fax. (787) 768-2910
When shipping the unit carefully pack and send it prepaid, adequately insured and
preferably in the original carton. Include a letter detailing the complaint and provide a
day time phone number where you can be reached.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER
WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE
INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PUR-
CHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RE-
CEIVED WITHOUT SUCH PROOF OF PURCHASE.
Also, the purchaser will be responsible for shipping the unit to the above address.
preferably in the original carton. Include a letter detailing the complaint and provide a
day time phone number where you can be reached.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER
WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE
INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PUR-
CHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RE-
CEIVED WITHOUT SUCH PROOF OF PURCHASE.
Also, the purchaser will be responsible for shipping the unit to the above address.
In Canada, contact Panasonic Canada Inc. Customer Care Centre at 905-624-5505,
web site (www.panasonic.ca), or an authorized Servicentre closest to you.
web site (www.panasonic.ca), or an authorized Servicentre closest to you.
DATE OF PURCHASE
DEALER NAME
DEALER ADDRESS
DEALER NAME
DEALER ADDRESS
TELEPHONE NUMBER
User memo:
Panasonic Portable Audio Limited Warranty
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus, New Jersey 07094
Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus, New Jersey 07094
Panasonic Sales Company, Division of Matsushita
Electric of Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Electric of Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic Consumer Electronics Company or Panasonic Sales
Company (collectively referred to as “the Warrantor”) will repair or replace
this product with new or refurbished parts or equivalent product, free of
charge in the U.S.A. or Puerto Rico, in the event of a defect in materials or
workmanship as follows (all time periods commence from the date of origi-
nal purchase) :
this product with new or refurbished parts or equivalent product, free of
charge in the U.S.A. or Puerto Rico, in the event of a defect in materials or
workmanship as follows (all time periods commence from the date of origi-
nal purchase) :
PARTS & LABOR - ONE (1) YEAR
Non-rechargeable batteries are not warranted
Rechargeable batteries - (when applicable) exchange defective item for
new one for ten (10) days.
Rechargeable batteries - (when applicable) exchange defective item for
new one for ten (10) days.
For assistance in the continental U.S.A. in obtaining repairs please ship the
product to:
product to:
Panasonic Services Company - Customer Servicenter
Suite B 4900 George McVay Drive
McAllen, TX 78503
Suite B 4900 George McVay Drive
McAllen, TX 78503
In Puerto Rico contact the Panasonic Sales Company.
Tel. (787) 750-4300
Fax. (787) 768-2910
When shipping the unit carefully pack and send it prepaid, adequately in-
sured and preferably in the original carton. Include a letter detailing the
complaint and provide a day time phone number where you can be
reached.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PUR-
CHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT
SUCH PROOF OF PURCHASE.
Also, the purchaser will be responsible for shipping the unit to the above address.
sured and preferably in the original carton. Include a letter detailing the
complaint and provide a day time phone number where you can be
reached.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PUR-
CHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT
SUCH PROOF OF PURCHASE.
Also, the purchaser will be responsible for shipping the unit to the above address.
This warranty is extended only to the original purchaser.
This warranty only covers failures due to defects in materials and workman-
ship which occur during normal use. The warranty does not cover damage
which occurs in shipment, or failures which are caused by products not
supplied by the warrantor, or failures which result from accident, misuse,
abuse, neglect, mishandling, faulty installation, misapplication, improper in-
sertion of consumables, set-up adjustments, maladjustment of consumer
controls, improper operation or maintenance, improper antenna, inade-
quate signal reception or pickup, alteration, modification, power line surge,
improper voltage supply, lightning damage, commercial use or service by
anyone other than a PANASONIC SERVICES COMPANY authorized re-
pair facility, or damage that is attributable to acts of God.
ship which occur during normal use. The warranty does not cover damage
which occurs in shipment, or failures which are caused by products not
supplied by the warrantor, or failures which result from accident, misuse,
abuse, neglect, mishandling, faulty installation, misapplication, improper in-
sertion of consumables, set-up adjustments, maladjustment of consumer
controls, improper operation or maintenance, improper antenna, inade-
quate signal reception or pickup, alteration, modification, power line surge,
improper voltage supply, lightning damage, commercial use or service by
anyone other than a PANASONIC SERVICES COMPANY authorized re-
pair facility, or damage that is attributable to acts of God.
LIMITS AND EXCLUSIONS
There are no express warranties except as listed above.
THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION,
DAMAGE TO TAPES OR DISCS) RESULTING FROM THE USE OF THIS
PRODUCTS, OR ARISING OUT OF ANY BREACH OF THE WARRANTY.
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WAR-
RANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR
PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD
SET FORTH ABOVE.
DAMAGE TO TAPES OR DISCS) RESULTING FROM THE USE OF THIS
PRODUCTS, OR ARISING OUT OF ANY BREACH OF THE WARRANTY.
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WAR-
RANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR
PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD
SET FORTH ABOVE.
Some states do not allow the exclusion or limitation of incidental or conse-
quential damages, or limitations on how long an implied warranty lasts, so
the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other
rights which vary from state to state.
quential damages, or limitations on how long an implied warranty lasts, so
the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other
rights which vary from state to state.
If you have a problem with this product that is not handled to your satisfaction, then write to the Consumer Affairs Department at the Company
address indicated above.
address indicated above.
Accessory Purchases:
For Product Information, Operating Assistance, Literature Request, Dealer Locations, and all Customer Service inquiries please contact:
1-800-211-PANA(7262), Monday - Friday 9 am - 9 pm, Saturday - Sunday 9 am - 7 pm, EST.
1-800-211-PANA(7262), Monday - Friday 9 am - 9 pm, Saturday - Sunday 9 am - 7 pm, EST.
Web Site: http://www.panasonic.com
You can purchase parts, accessories or locate your nearest
servicenter by visiting our Web Site.
You can purchase parts, accessories or locate your nearest
servicenter by visiting our Web Site.
1-800-332-5368 (Customer Orders Only)
Panasonic Services Company 20421 84
Panasonic Services Company 20421 84
th
Avenue South, Kent, WA 98032
(6 am to 5 pm Monday - Friday; 6 am to 10:30 am Saturday, PST)
(Visa, MasterCard, Discover Card, American Express, Check)
(Visa, MasterCard, Discover Card, American Express, Check)
ONLY FOR U.S.A.