Panasonic UB-7325 User Manual

Page of 44
Troubleshooting
27
Operating Instructions
■ Meanings of error codes
The following table describes the meaning of each of the symbols which may flash in the Multi-Copy/Error 
Indicator.
If other indications such as “
” appear, call your dealer.
Panasonic Document 
Management System menu is 
remained in the Programs menu 
even if Panasonic-DMS is 
uninstalled.
The old Panasonic-DMS is not uninstalled if the old version of the 
Panasonic-DMS has been installed before installing the new one.
Uninstall the old Panasonic-DMS from the 
Add / Remove 
Programs of the Control Panel. (Refer to “Removing Drivers / 
Board Image Capture / Quick Image Navigator” on page 19 
and remove Panasonic-DMS instead of Panasonic UB5-7 
Driver.)
The USB driver or printer driver 
does not work properly 
immediately after the installation 
of the software.
The Panaboard has not been registered in [Control Panel]–
[Scanners and Cameras] and [Printers].
Run “UB5-7\Uninstall\UB5-7Uninst.exe” in the CD-ROM to 
uninstall the drivers from the computer. Then, install the 
drivers.
The computer does not recognize 
the electronic board.
Check that the electronic board is in the condition that enables 
operation or that the USB cable is connected properly.
The electronic board is connected via a USB hub.
Do not connect via a USB hub.
Indication
Cause
Remedy
See
Page
(Error)
Data transfer error
Connect the USB cable securely.
(Screen)
The screen will not move.
Turn off the power and slowly move 
the screen by hand.
(door)
The printer door is not closed 
securely.
Close the printer door securely.
(Jam)
Paper jam
Open the printer door and remove 
the jammed paper.
(ribbon)
The thermal transfer film is slack, has 
run out or is not installed.
Remove the slack from the thermal 
transfer film, replace or install the 
thermal transfer film.
(Paper)
Out of paper
Load copy paper.
(Scanner Failure)
The scanner or screen is in strong 
sunlight or strong lighting.
Change the direction of the screen or 
block the light.