DELL 1100-b110 User Manual

30

Solving Problems

Scanner Problems

 

CAUTION: 

Before you begin any of the procedures in this section, follow the safety instructions located in the 

Product Information Guide.

 

NOTE: 

If you need technical assistance for your scanner, contact the scanner’s manufacturer.

C

HECK

 

THE

 

PRINTER

 

CABLE

 

CONNECTIONS

—

• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer (see page 9).

T

EST

 

THE

 

ELECTRICAL

 

OUTLET

—

Ensure that the electrical outlet is working by testing it with another 

device, such as a lamp.

V

ERIFY

 

THAT

 

THE

 

PRINTER

 

IS

 

RECOGNIZED

 

BY

  W

INDOWS

—

1

Click the Start button, click Control Panel, and then click Printers and Other Hardware.

2

Click View installed printers or fax printers.
If the printer is listed, right-click the printer icon.

3

Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following 
port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): 
setting is USB.

R

EINSTALL

 

THE

 

PRINTER

 

DRIVER

—

See the printer documentation for instructions.

C

HECK

 

THE

 

SCANNER

 

DOCUMENTATION

—

See the scanner documentation for setup and 

troubleshooting information.

U

NLOCK

 

THE

 

SCANNER

—

Ensure that your scanner is unlocked if it has a locking tab or button.

R

ESTART

 

THE

 

COMPUTER

 

AND

 

TRY

 

THE

 

SCANNER

 

AGAIN

C

HECK

 

THE

 

CABLE

 

CONNECTIONS

—

• See the scanner documentation for cable connection information.
• Ensure that the scanner cables are securely connected to the scanner and the computer.