DELL inspiron 4100 User Manual

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Solving Problems: Dell Inspiron 4100
External Keyboard Problems
Check the keyboard cable—
 Shut down the computer. Disconnect the keyboard cable 
and check it for damage. For PS/2 cables, check the cable connector for bent or broken 
pins. Firmly reconnect the cable.If you are using a keyboard extension cable, disconnect it 
and connect the keyboard directly to the computer.
Check the external keyboard
 
1.  Turn off the computer, wait 1 minute, and turn it on again. 
2.  Verify that the numbers, capitals, and scroll lock lights on the keyboard blink 
during the boot routine. 
3.  From the Windows® desktop, click the Start button, point to Programs, point to 
Accessories, and click Notepad
4.  Type some characters on the external keyboard and verify that they appear on the 
display. 
If you cannot verify these steps, you may have a defective external keyboard. 
To verify that the problem is with the external keyboard, check the integrated 
keyboard
 
1.  Turn off the computer. 
2.  Disconnect the external keyboard. 
3.  Turn on the computer. 
4.  From the Windows desktop, click the Start button, point to Programs, point to 
Accessories, and click Notepad
5.  Type some characters on the integrated keyboard and verify that they appear on 
the display. 
If the characters appear now but did not with the external keyboard, you may have a 
defective external keyboard.
Unexpected Characters
HINT: 
When you attach an external keyboard, the integrated keyboard remains fully 
functional. 
Disable the numeric keypad—
 Press 
 to disable the numeric keypad if numbers 
are displayed instead of letters. Verify that the numbers lock light is not lit.
.
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