Gateway 7210 User Manual
Video problems
115
The system power and reset buttons are not responsive:
Video problems
The system is running but the screen is blank
The mouse is not
plugged in or connected
properly
plugged in or connected
properly
Make sure that the cable is plugged in
correctly.
correctly.
The mouse driver did not
load when the system
started
load when the system
started
Load the appropriate mouse driver manually or
contact technical support.
contact technical support.
The mouse is defective
Try a mouse that you know is working.
Probable cause
Solution
The front panel is locked
out when password is set
out when password is set
Enter the password.
Probable cause
Solution
The terminator card or
the second processor is
not seated properly
the second processor is
not seated properly
Open the system and reseat the terminator
card or the second processor.
card or the second processor.
The monitor is not turned
on
on
Make sure that the monitor is plugged in and
turned on. If power is applied to the monitor,
the green power LED should illuminate.
turned on. If power is applied to the monitor,
the green power LED should illuminate.
The monitor data cable is
not connected
not connected
Make sure that the monitor data cable is
connected to the video controller on the back
of the system.
connected to the video controller on the back
of the system.
The connector or cable is
damaged
damaged
Check the connector and cable for bent or
damaged pins.
damaged pins.
The monitor brightness
and contrast controls are
turned down
and contrast controls are
turned down
Adjust the brightness and contrast knobs to the
center position.
center position.
The monitor is defective
Connect a working monitor to the computer.
Probable cause
Solution
8505945.book Page 115 Thursday, March 9, 2000 2:13 PM