Toshiba L750D User Manual

Page of 179
User’s Manual
8-10
Troubleshooting
Open the disc tray and make sure the 
CD/DVD/BD is properly seated. It should lie flat 
with the label facing up.
A foreign object in the disc tray could block laser 
light from reading the CD/DVD/BD. Make sure 
there is no obstruction. Remove any foreign 
object.
Check whether the CD/DVD/BD is dirty. If it is, 
wipe it with a clean cloth dipped in water or a 
neutral cleaner. Refer to th
 section 
in Chapter 4 for details on cleaning.
Some CD/DVD/BDs run 
correctly, but others do 
not
The software or hardware configuration may be 
causing a problem. Make sure the hardware 
configuration matches your software’s needs. 
Check the CD/DVD/BDs documentation.
Check the type of CD/DVD/BD you are using. 
The drive supports:
BD Writer/BD-Combo:
BD-ROM, BD-ROM 
DL, BD-R, BD-R DL, 
BD-RE, BD-RE DL
DVD-ROM:
DVD-ROM, DVD-
Video, DVD-R, 
DVD-RW, DVD+R, 
DVD+RW, DVD-
RAM
CD-ROM:
CD-DA, CD-Text, 
Photo CD 
(single/multi-
session), CD-ROM 
Mode 1, Mode 2, 
CD-ROM XA Mode 2 
(Form1, Form2), 
Enhanced CD (CD-
EXTRA), 
Recordable disc:
CD-R, CD-RW, 
DVD-R, DVD-R DL, 
DVD-RW, DVD+R, 
DVD+R DL, 
DVD+RW, DVD-
RAM, BD-R, BD-R 
DL, BD-RE, BD-RE 
DL
Check the region code on the disc. It must match 
that on the BD drive. Region codes are listed in 
the 
 section in Chapter 2, 
.
Problem
Procedure