Toshiba satellite 17.3 s75-a7270 User Manual

Page of 186
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If Something Goes Wrong
DVD Blu-ray Disc™ operating problems
helpful if you should confer with a support technician at a later 
time.
To enable or disable wireless communication, use the 
F12 key.
 For 
more information see 
Use IPCONFIG to verify that the computer has a useful IP 
address 
one other than the private address of 
169.254.xxx.xxx assigned by Windows
®
.
1
From the Start screen, type 
Cmd
.
2
Click Command Prompt.
3
Enter 
IPCONFIG/ALL
, and then press 
ENTER
.
The IP address for each active network adapter will be 
displayed.
Connect your computer directly to your router or broadband 
modem, by plugging a standard CAT5 Ethernet patch cable 
(sold separately) into your computer's RJ45 Ethernet port. If 
your connection problem disappears, the problem lies in the 
Wi-Fi
®
 part of your network.
If you have enabled any security provisions (closed system, 
MAC address filtering, Wired Equivalent Privacy [WEP], etc.), 
check the access point vendor's Web site for recent firmware 
upgrades. Problems with WEP keys, in particular, are 
frequently addressed in new firmware releases.
DVD Blu-ray Disc™ operating problems
(Available on certain models.)
If you experience a problem playing DVDs or Blu-ray™ Discs, you 
may be able to fix the problem yourself. 
For general problems playing a DVD or Blu-ray Disc™ title, try the 
following steps:
1
Verify that the disc is in a format that the drive supports.
2
Ensure that the disc is properly inserted in the drive tray.
3
Use the DVD or Blu-ray Disc™ player software that came with 
your computer to view DVD or Blu-ray Disc™ movies.
4
Clean the disc and try again.
A dirty drive can also cause audio problems. If you have tried 
several discs and all fail, consider sending your drive to an 
authorized service provider to get it cleaned.
NOTE