Lenovo 3000 j 7397 User Manual
1.
Shut
down
the
operating
system
and
turn
off
the
computer.
2.
Repeatedly
press
and
release
the
F11
key
as
you
turn
on
the
computer.
3.
When
you
hear
beeps
or
see
a
logo
screen,
stop
pressing
the
F11
key.
The
Rescue
and
Recovery
workspace
opens.
Note:
For
some
models,
press
the
Esc
key
to
enter
Rescue
and
Recovery.
4.
From
the
Rescue
and
Recovery
workspace,
select
Diagnose
hardware
.
5.
Follow
the
prompts
on
the
screen.
The
computer
will
reboot.
6.
When
the
computer
restarts,
the
diagnostic
program
opens
automatically.
Select
the
diagnostic
test
you
want
to
run.
Press
the
F1
key
for
additional
help.
PC-Doctor
for
Windows
PE
Depending
upon
your
machine
type
and
model,
you
either
have
PC-Doctor
for
DOS
or
PC-Doctor
for
Windows
PE
on
your
Lenovo
computer.
The
PC-Doctor
for
Windows
PE
diagnostic
program
is
part
of
the
Rescue
and
Recovery
workspace.
Use
PC-Doctor
for
Windows
PE,
if
you
are
unable
to
start
the
Windows
operating
system
or
if
PC-Doctor
for
Windows
has
not
been
successful
in
isolating
a
possible
problem.
Running
diagnostics
from
the
Rescue
and
Recovery
workspace
You
can
run
the
PC-Doctor
for
Windows
PE
diagnostic
program
from
the
Rescue
and
Recovery
workspace.
To
run
diagnostics
from
the
Rescue
and
Recovery
workspace,
use
the
following
procedure:
1.
Shut
down
the
operating
system
and
turn
off
the
computer.
2.
Repeatedly
press
and
release
the
F11
key
as
you
turn
on
the
computer.
3.
When
you
hear
beeps
or
see
a
logo
screen,
stop
pressing
the
F11
key.
The
Rescue
and
Recovery
workspace
opens.
4.
From
the
Rescue
and
Recovery
workspace,
select
Diagnose
hardware
.
5.
The
diagnostic
program
opens
automatically.
Select
the
diagnostic
test
you
want
to
run.
Press
the
F1
key
for
additional
help.
6.
Follow
the
instructions
on
the
screen.
Note:
Rescue
media
includes
PC-Doctor
for
Windows
PE.
For
more
information
about
rescue
media,
see
Cleaning
the
mouse
This
section
provides
instructions
on
how
to
clean
your
mouse.
The
procedure
will
be
different
depending
on
whether
you
have
an
optical
or
non-optical
mouse.
Optical
mouse
An
optical
mouse
uses
a
light-emitting
diode
(LED)
and
an
optical
sensor
to
navigate
the
pointer.
If
the
pointer
on
the
screen
does
not
move
smoothly
with
the
optical
mouse,
you
might
need
to
clean
the
mouse.
Use
the
following
procedure
to
clean
the
optical
mouse:
1.
Turn
off
your
computer.
2.
Disconnect
the
mouse
cable
from
the
computer.
3.
Turn
the
mouse
upside
down
to
look
at
the
lens.
a.
If
there
is
a
smudge
on
the
lens,
gently
clean
the
area
with
a
plain
cotton-tipped
swab.
Chapter
7.
Troubleshooting
and
diagnostics
51