Epson ActionNote User Manual

Numeric coprocessor problems

CMOS battery problems.

If the suggestions here do not solve the problem, perform the

steps below to identify your system and make a note of any

error messages your computer displays. Then contact your

Authorized Epson Servicer or call the Epson Connection at

When you request technical assistance, be ready to provide the

serial number of your computer, its ROM BIOS version

number, its configuration (including the types of disk drives

and options), and the names and version numbers of any

software programs you are using.

You can find the serial number on the underside of the

computer. If you are able to use your computer, follow these

steps to obtain information about your configuration, as well as

the version numbers of your system BIOS and MS-DOS:

1. Turn on your computer or press  

to restart it.

2. As the computer performs its power-on diagnostics, it

displays the version number of your system BIOS as part of

the copyright information. Write down the number.

3. Write down any information about your setup shown on the

configuration screen that may help in identifying the

problem.

4. After the MS-DOS prompt appears, type 

VER 

and press            

to display the MS-DOS version number. Write it down.