Epson CMD-2260 User Manual

Check the table below for common problems and solutions.

l 

When you play a CD there is

no image on the screen.

There are several probable causes
for this problem. The disc might
be an audio CD with no screen
images. You could have inserted

the disc upside down (with the label

facing down instead of up). Also,

the disc could be defective.

l 

When you play a CD there is

no sound

You may not have connected the

four pin sound cable from the CD

to either your sound card or the

interface card.

l 

During the computer’s boot

process, you get a message
that the CD is not active or
responding.

Confirm that you have the power
cable connected to the CD unit. If

there is power, then confirm that
the cable is attached correctly.

l 

The CD door will not Open

Confirm that you have the power
cable connected to the CD-ROM

unit. Also, confirm that the cable
is attached correctly.

If after troubleshooting your problem the CD-ROM drive is still inoperable do not remove the cover or
tamper with the unit. The technical support options contained on the next page should be used to correct
your problem.

When installing your CD-ROM drive with Microsoft Windows ‘95, it is not necessary to install the device

driver. The CD-ROM drive is “plug-‘n’-play” with Windows ‘95 and will automatically be recognized by that
operating system. If you have upgraded your system to Windows ‘95 from an earlier DOS or Windows
installation, and you are having difficulty with performance of the drive under Windows ‘95, it may be
necessary to verify that the MSCDEX.EXE is in the Windows/command subdirectory. It should appear as
follows:

Incorrect: C:DOS\MSCDEX.EXE/D:MSCDOOl/M: 12

Correct: C:\WINDOWS\COMMAND\MSCDEX.EXE/D:MSCDOOl/M: 12

ATA/IDE Owner’s Manual

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