Sharp KB-4425J User Manual

BEFORE YOU CALL FOR SERVICE

PROBLEM

POSSIBLE CAUSE

SOLUTION

14  Lower  oven  will  not 

open.

• Lower oven door is locked.

• See page 41 to unlock oven door.

• See 18 below.

15 Poor baking results.

•  Oven controls improperly set.

•  Rack position is incorrect.

•  Incorrect cookware is used.

•  Pan warped.

•  Oven thermostat needs adjustment.

•  Range not level.

•  Oven door opened too frequently.

•  Check if the controls have been properly 

set. See page 30.

•  See page 29.

•  Use cookware suggested in recipe.

•  Do not use pans that are dented or warped.

•  See page 41. 

•  Place a marked glass measuring cup filled 

with water on the center of the oven rack. 

If the water level is uneven, refer to the 

Installation Manual for leveling the range.

•  Open  oven  door  only  after  shortest 

recommended  baking  time.  Use  Oven 

Light pad to see the food in the oven.

16 Food  does  not  broil 

properly  or  smokes 

excessively.

•  Oven controls improperly set.

•  Improper rack position being used.

•  Aluminum foil was incorrectly used.

•  For  Conventional  Broil,  oven  door  was 

closed during broiling.

•  For Convection Broil, oven door was not 

closed during broiling.

•  Check if the controls have been properly 

set. See page 33.

•  See page 34.

•  See page 29.

•  Leave the door open to broil stop position 

when using Conventional Broil.

•  Leave  the  door  closed  when  using 

Convection Broil.

17 Self-cleaning cycle does 

not work.

•  The oven temperature is too high to set a 

self-cleaning cycle.

•  Oven controls improperly set.

•  Allow  the  oven  to  cool  and  reset  the 

controls.

•  Check if the controls have been properly 

set. See page 39.

18 Oven door does not open 

after a clean cycle.

•  Oven too hot.

•  Allow  the  oven  to  cool  below  locking 

temperature.

19 Strong  odor  or  light 

smoke  when  range  is 

turned on.

•  This is normal for a new range.

•  Excessive food soils on the oven bottom.

•  It will disappear after a few uses. Ventilate 

the room to remove odors more quickly.

•  Use a self-cleaning cycle. See page 39.

20 Display  intermittently 

shows Video Demo and 

Set Clock.

•  Power failure.

•  Touch Set Clock pad on the display and 

follow the directions. If the oven was in 

use, you must reset the cooking function.

21 Steam from the vent.  

•  When using the bake or microwave feature, 

it is normal to see steam from the food 

coming out of the vent.