Siemens gigaset c475 ip User Manual

167

Appendix

Questions and answers

Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / appendix.fm / 18.12.07

ion 2.

08.0

1.20

VoIP status codes

If you have problems with your VoIP connections, activate the

Show Stat. on HS

function

(page 120, page 159). You will then receive a VoIP status code that will support you in

problem analysis. Also enter the code during problem analysis by the Service department.
In the following tables you will find the meanings of the most important status codes and

messages.

The answer machine of your Gigaset C475 IP does not record messages/has switched to notifi-

cation announcement.
Its memory is full.

Delete old messages.

Play back new messages and delete.

The answer machine of your Gigaset C475 IP will not record a conversation or interrupts the

recording.
The display shows

Delete messages

The answer machine's memory is full.

Use a different handset to delete messages from the answer machine and restart two-way record-

ing.

Or:

Finish the call, delete old messages from the answer machine and re-establish the connection.

Status

code

Meaning

0x31

IP configuration error: IP domain not entered.

0x33

IP configuration error: SIP user name (

Authentication Name

) not entered.

This is shown, for example, when dialling with a line suffix, if no connection is configured

for the suffix on the base station.

0x34

IP configuration error: SIP password (

Authentication password

) not entered.

0x300 The called party can be reached under several phone numbers. If the VoIP provider supports

this, a list of the phone numbers is transmitted as well as the status code. The caller can

select to which number he wants to make the connection.

0x301 Permanently redirected.

The called party can no longer be reached under this number. The new number is trans-

ferred to the phone together with the status code, and the phone then no longer accesses

the old number but dials the new address immediately.

0x302 Temporarily redirected.

The phone is informed that the called party cannot be reached under the number dialled.

The duration of redirecting is time-limited. The phone is also notified of the duration of

redirecting.

0x305 The query is sent to a different "proxy server", e.g. to balance out incoming queries. The

phone will make the same query once again to another proxy server. This is not a redirec-

tion of the address per se.

0x380 Other service:

The query or the call could not be made. But the phone is notified what other options there

are to be able to connect the call.

0x400 Wrong call